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Buyer’s Guide: How to Choose the Right Research Platform

Confidently shop for the right

research tool

Find a partner that helps you keep research moving, rally your organization, and drive real impact.


In this guide, we break down the key differences between platforms, questions to ask, key features/components to look out for, and more.

dscout logo
Buyer’s Guide: How to Choose the Right Research Platform

Confidently shop for the right

research tool

Find a partner that helps you keep research moving, rally your organization, and drive real impact.


In this guide, we break down the key differences between platforms, questions to ask, key features/components to look out for, and more.

Grab the guide and 30 questions to ask potential tool providers

What you'll

find inside

Navigating the research tool landscape

There are a lot of providers out there, which one does your team actually need?

This guide will help you identify the right type of tool for your organization's immediate needs and future goals.

What to look for in a platform

We break down the top factors to evaluate as you're exploring vendors including:

  • Participants and recruiting
  • Methods offered
  • Analysis capabilities
  • Collaboration and sharing
  • Ease of use
  • Privacy and security
  • and more.

Key questions to ask

From recruitment all the way to privacy and security needs, we'll help you identify:

  • Features that are "must haves" vs. "nice to haves"
  • Red flags to avoid
  • How scalable the tool is across the organization

Bonus resource!

To help equip you for your next demo, we also attached a quick, bookmarkable list of 30 Questions to Ask Potential Experience Research Platform Providers.

In it, you'll find the most important questions to ask a vendor before you sign the contract.

The cost of inaction related to designing product experiences could be as much as a 10% loss in revenue growth potential.

The McKinsey Quarterly, “The Business Value of Design”

McKinsey & Company

Choose your next research platform with certainty

Use this guide and 30 must-ask vendor questions to find the right platform for your entire org.

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