Why people choose dscout over Lookback
Your users or ours
Our participants are hand-picked and ready to go. No need to wait for people to come to you or pay for third-party panels. Going beyond your own users leads to more impactful research.
Don’t settle for surface-level insights with a limited tool. Design the studies you need spanning foundational, generative, and evaluative methods tailored to your objectives.
Analysis made easy
Transcriptions are great, but analyzing hours and hours of them can be a pain. Whether you have ample timeline or tight deadlines, dscout makes it easy to identify trends and extract actionable insights.
Ease of use
Participants are the fuel to your research. And poor usability from your research tool can push them away before they even start testing your usability. dscout makes it easier for participants to share their thoughts.
Don’t take our word for it
“dscout allowed us to really effectively track where our users go and helped us to better understand their experience outside the app. They're able to record their screen and upload what they do—versus being constrained to a specific prototype or application—which was so powerful for us.”
dscout vs. Lookback
8.8 — 8.7
8.6 — Not applicable
Quality of Support
9.5 — 8.2
Has the product been a good partner in doing business?
9.6 — 9.0
9.0 — 8.7
“The platform is really easy to navigate, and facilitates quick research insights when needed! The dscout advisors are also available to support where needed. Overall, I and my research team have found dscout to be a great tool for executing research!”
Core capabilities list
dscout’s experience research helps you capture high-quality human insights from in-context moments with the industry’s most flexible and powerful research tools.
dscout vs. Lookback
Vetted, high-quality participants that provide genuine responses
|Single platform that supports foundational, generative, and evaluative studies|
Built-in video capabilities such as live videos, 1-on-1 interviews, video recordings, video editing and playlist builder
Support for unmoderated and moderated studies
Integrated survey design and deployment tools
Friendly, intuitive user interface
Dedicated research advisor and account manager to provide support for designing, programming, reviewing, onboarding, fieldwork management, and incentive processing
Easy-to-use and accurate data analysis features (visualizations, transcriptions, and exports) that don’t require extra work
Collaboration features to easily involve stakeholders throughout the entire process, from designing studies to analyzing results