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Tech UX researchers uncover robust customer insights with dscout

Capture the key moments to improve customer experience

Explore everything from initial product market fit, to retention and loyalty. Customers turn to our scout (participant) pool for:

  • Persona development
  • Customer Journey mapping
  • Concept Validation
  • Unmoderated and moderated usability testing

Receive real-time feedback from real people

Quickly source and select from our diverse pool of more than 100,000 highly engaged participants or bring your own. Access responses in real-time, rate applicants on fit, and invite participants to your study in a single click.

Easily incorporate your go-to methods

Need to run an in-depth longitudinal study? Diary is our affordable, and flexible unmoderated tool. Press go and return to robust results. How about a 1:1 meeting with a power user? With Live, you can meet your participant right where they’re at to have a seamless, uninterrupted conversation.

Leading customer experience obsessed companies rely on dscout:

Using dscout was one of the best ways I’ve been able to involve stakeholders in the process. I could give designers, engineers and PMs access so that they could also communicate directly with participants through comments.

Meghan Earley
Design Researcher

See how we can elevate your research practice

dscout's experience research platform will get you high-quality human insights with the industry's most flexible and powerful research tools.