Conduct research that resonates
Launch mixed-method studies to capture the full picture of your customers
A versatile suite of research tools for human-insight-driven companies
Research That Resonates
Ensure your insights make an impact with rich photo and video data.
Research That Scales
Recruit quickly, field remotely, analyze efficiently, and get more quality research done and acted upon.
Research That Drives Change
Empower anyone in your org to conduct, engage with, and be inspired by user insights.
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Recruit
Handpick your best-fit participants from our engaged 100,000+ panel
Source the right recruits in days, not weeks, with multimedia screener surveys and a visual, filterable interface.
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Diary
Run powerful, unmoderated studies that ground nearly any research methodology or deliverable in context
Capture longitudinal data from participants' smartphones or desktop browsers—so you can get “like-you-were-there” insights, even when you can’t be in the field.
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Live
Conduct desktop and mobile interviews with features built expressly for researcher needs
Get the researcher-tuned capabilities your video conferencing tool lacks: auto-transcribe, live-notate, invite observers, embed stim, share screens, and more.
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Express
Get 250+ media-rich survey responses in 48 hours or less
Solicit multimedia feedback at speed and at scale, with automated participant selection and quality checks.
Innovative businesses that surface insights with dscout
Dilip Bhatia, Chief Customer Experience Officer, Lenovo
"dscout helps non-researchers empathize with our users. The platform enables us to capture the voice of the customer and share their perspectives throughout Lenovo."
Janise Chan, Design Researcher, Hopelab
"I use dscout when I want people to try something in the world, and then really come back and reflect with us on it."
Jen Romano-Bergstrom, Former Director of User Experience Research, Bridgewater Associates
"[With dscout], I can get a lot of quality data quickly that captures user experience in the moment and helps me and my team understand the issues users are having."
David O’Donnell, Director, Strategic Innovation, Salesforce Ignite
"We’d recruited scouts in the path of Hurricane Irma before it made landfall. We were simultaneously watching reports from scouts come in at the same time as we were seeing events unfold on the news."
Joanna Vodopivec, former Senior UX Researcher, Groupon
"It was exciting to watch all of the participant responses appear in real-time on the dscout dashboard. We collected tons of quotes, videos, and images that we later used to engage many stakeholders across the organization. It helped us understand our users and their needs."
Bill Holsten, Front-End Innovation Lead on Consumer Health Design & Packaging, Bayer
"[The work] we’ve been doing with dscout allowed our scouts or consumers to get intimate but remain anonymous. This way, they’re still able to share their real experiences without hesitation and with confidence."
Megan Keach, Sr. UX Researcher, United Airlines
"Customers interact with United’s products just about everywhere; at home, in the airport, and at 30,000 feet. dscout’s tools allow us to collect in-the-moment feedback, no matter where customers are in their journey."
Get the platform access, product features, and support you need in a plan tailored to your specific research goals.
Have questions about using dscout for research? Let's talk!
