Methods
Card
sorting
Evaluate information architecture, navigation, and groupings to build intuitive structures, labels, and pathways—use open, closed, or hybrid sorting.
How it works
It’s all
in the cards
Closed sorting
Participants sort cards into predefined categories by researchers.
Open and hybrid sorting
Participants can create their own categories when sorting cards.
Randomization
Reduce bias by presenting items in a random order across participants.
Skip logic and piping
Ask relevant follow up questions based on participant selections.
The brands you love,
love Dscout
There are so many ways I can understand our customers: open-ends, close-ends, screen recordings, videos, photos—[Dscout] really allows us to do everything in one place. It’s also really easy to set up and takes very little time.
CX Research
@ Acorns
features
One tool.
Unlimited uses.
Auto-, manual-merge, and edit categories
Category and card randomization
Question groups
Skip logic and question piping
Open and hybrid card sorting
Closed card sorting