Hear
directly from patients
with a trusted, secure research platform
Refine your roadmap and ensure your products meet your patients' (or clinicians') needs with rich, human-centric insights.
Why choose
Dscout for healthcare organizations?
Better understand patient and medical staff behaviors and experiences, enhance care delivery, and improve healthcare outcomes with a full suite of innovative research tools.
Patient-centered insights
Observe and understand your customers’ preferences, needs, and pain-points right where they’re at with our remote tools.
Real-time feedback
Collect real-time patient feedback to gain insights into treatment effectiveness, medication adherence, and patient satisfaction. Utilize the data to make informed decisions to improve care quality.
Empathetic innovation without compromising privacy
Healthcare companies trust in Dscout’s HIPAA compliance, HITRUST certification, ISO 27001, SOC2, and more for true human-centricity in understanding patients’ needs.
How healthcare organizations
utilize
Dscout’s tools
Patient experience optimization
Hospital systems use Dscout to gather feedback on patients' journey from appointment scheduling to discharge. The data collected can be utilized to enhance patient satisfaction by identifying areas for improvement.
Clinician and staff experience
Improving healthcare isn't only about patients: healthcare workers need great UX as well. Teams use Dscout to iterate their systems to improve efficiency, enhance their tools, and transform healthcare.
Healthcare access studies
Community health organizations conduct diary studies to better understand barriers to healthcare access, transportation challenges, and socioeconomic factors impacting health outcomes, enabling it to develop targeted interventions and support services.
Telehealth adoption
Healthcare providers use Dscout to gather feedback on telehealth experiences, technology usability, and patient satisfaction to optimize virtual care delivery and enhance patient engagement.
