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Events and webinars

Research, Design, Repeat: How Vivid Seats' Continuous Discovery Drives Business Growth

Learn how continuous discovery research has transformed Vivid Seats' research practice.

Oct 31, 2024

Guides and templates

10 Tips for Implementing Continuous Discovery Research

Mar 19, 2024

Events and webinars

How KEEN Uses Insights to Build Deeper Connections with Customers

Aura Nelson, Director of Fan Insights at KEEN, shares how she's built a cross-functional, insights-focused research program to grow and maintain their connection with customers.

Dec 4, 2023

Articles

The Ultimate Guide to UX Research Methods

Look no further: This deep dive has how-tos, best practices, and prime advice on key approaches to user research.

May 23, 2023

Articles

The Opportunity and Evolution of Digital User Research

CXR Lead Tim Rairdon highlights the unique insight opportunities of mediated research and walks through his preferred jobs-to-be-done template.

Sep 28, 2021

Events and webinars

How Teams at Facebook and Github Scale Insights with Rolling Research

Join research pros at Facebook and Github as they share how you can start, build or better leverage iterative user research at your org.

Aug 31, 2021

Articles

7 Ways to Get Regular Feedback as a User Researcher (Even as a Team of One)

Asking for feedback can be uncomfortable, but giving your team or stakeholders the opportunity to share thoughts on your work can give you a new perspective and help advance your career.

Aug 12, 2021

Articles

How to Start a Rolling Research Program (An Easy 9-Step Process)

Rolling research programs boost your stakeholder’s research acumen, while providing a steady stream of quality insights. Here’s how to kick-start your own.

May 27, 2021

Articles

Asking Six Million Users and Grading on a Curve

[OPINION]: Research must scale. That requires new methods and tools, an exponential increase of input data, and a greater responsibility to use that data well.

Sep 17, 2020

Articles

Rolling Research: Your Key to Creating a Culture that Incorporates User Insights

We talked with researchers at Github and Facebook on a practice core to scaling insights at their orgs. Here are their best practices for iterative research.

Mar 11, 2020

For Better Outcomes, Craft User Interview Questions with Care
To Grow as a UX Designer, Start Speaking the Language of Business
Measuring Success When GenAI Products Have Ambiguous Use Cases
Balancing Customer Needs with Business Objectives in Research
AI Fundamentals: How to Build LLM-Enabled Products
Superhero capes in the researcher's wardrobe
Experience design and the creative revolution
Research that Works in the Wild
Co-creation, Mobile Research and Props
A storytelling pioneer in design research
Low-Anxiety Launching
The Selfie Matters
From Traditional Research to Mobile Ethnography
Transforming user insights into business value
Pokémon Go: An AR Lens into Our Inner Kid
Cultural anthropology for entertainment
Google UX researcher Sara Cambridge
Shopalong or remote research?
Scout Messaging 101: The Short and Sweet of it
Changing the world with user research
Qual or Quant? Research isn't either-or anymore
CX leadership: A congruence of heart and habit
Make it Active: On CX Leaders and UX research
Mobile's not eating the world; it’s eating our days
Netflix global head of insights, Adrien Lanusse
A lifelong obsession with patterns and people
Mobile user research and demand characteristics
An interview with Google Living Room researcher Supriya Gokarn
On UX research at start-ups and asking "why"
The how and why of building UX teams from scratch
Starting a research mini-movement at InVision
More than checking the empathy box
More than Remote Interviews: Three Strategies for Mobile Qual Study Design
From Kickstarter to LostArts, Charles Adler’s mission is creative fulfillment
Test. Rinse. Repeat.
Amplifying the individual voice
Heidegger, Ford and the art of sensemaking
From Prime Time to My Time
Mapping the unmapped
The business of memory
What's your motto?
The objects that define us
Technologist, humanist, venture capitalist
The power of story
The hats of the researcher
Product managers are people (nerds) too
All in the family
Why we like what we like
Becoming a better researcher and a better human
Reading the Room
Community/camaraderie for a slash generation
Fighting for Research Integrity
The Art of Really Listening
Can We All Just Get Happy?
Games with Researchers
Power of questions, power of silence
The Princess Problem
Advocating with impact
User research trends we're watching in 2018
Gorillas in our midst: Observation over conversation
Curating Context
ConTEXTual Feeling
Finding the "connective tissue" in human experience
Connecting the Cultural Dots
'Agile Qualitative Research' is not an oxymoron!
dscout Raises $7.5 Million Series B Funding Round
Equity in Learning
People Are Your Data
Enterprise UXR's Ecosystem
Enterprise UXR's Hidden Treasure
Enterprise UXR Unlocks Potential
Enterprise UX Evolves Holistically
Enterprise UX revs its engines
The many challenges of researching gun violence
Are we all Cyborgs?
Announcing dscout Live
Understanding what ails us
Humanity in the Machine Age
Best Practices for Using Contextual Research to Inform Customer Journey Maps
3 Strategies for Maximizing dscout’s Impact on Journey Mapping
How to Align Research with the Jobs to be Done Framework
Why can’t we settle the “is a hot dog a sandwich?” debate?
How the brain decides what to think
Points of Entry
Inside 'Jobs'
Sharing is Essential: Collaborating and Socializing Insights with dscout
Designing Remote Qual Studies To Capture Rich Contextual Data
5 Best Practices for Engaging Your Stakeholders in Research
New dscout Features Make Collaborating with Your Team Easier Than Ever
How to code and tag qualitative data to unlock research insights
Empowering the Electorate
5 Easy Ways to Craft More Impactful Deliverables with dscout
7 Ways dscout Gets You from Questions to Insights Faster
Research Design That Spotlights Highs and Lows of Your App Experience
5 Effective Research Templates for Studying Mobile Apps with dscout
Make Your Research Eye-Opening
Perfect the art of the interview—with the expert interviewer
Inside the Google Empathy Lab
7 Ways to Bring Creativity to Your Research For Better Results
Amplifying User Voice
Co-Lab Continued: Designing a Future for UX (with Ricardo Prada)
Design, Research, and the Bottom Line: Building Products that Deliver Results
Scale Your Research's Impact With Data Vizualization
Scrappy is Subjective: Quality, Speed, and Impactful UX Research
How to Work Together While We're Apart (With Google's UX Community + Culture team)
Impactful UX: Business Essentials for Researchers and Designers
Take Any Research Remote: How to Get Rich Data Virtually
Winning Hearts and Budget for Qual Research (in Quant-Minded Orgs)
How UX Can (and Should) Humanize Machine Learning
How to Democratize Your User Research Practice (Even Now)
Mixed Methods for Modern Orgs
Researching Gen Z: Design for Your Future Users
Researching Hard-to-Reach Participants with The North Face
Survey Design Basics for Qual-First UXRs
Doing Evidence-based Analysis: Applying Grounded Theory Methods to Your Research
UX Research That Serves Communities
How Teams at Facebook and Github Scale Insights with Rolling Research
4 Key Design Principles for Gender-Identity Inclusion
Scout Selection 101: How to Find Your Best-Fit Participants
Panel: How to Start (and Grow!) Your Career in User Research
A 4-Step Framework for Maximizing your Generative Research Interviews
From Out There to In Here: Turning the UX Lens Inward
From Equity to the Metaverse: The Future of Experience Design
From Presentation to Participation: Shifting the Role of Stakeholders
From Access to Engagement: Democratization Without Dilution
From Hedging to Building: Creating a Recession-Proof Practice
From Lane to Pool: Expanding Cross-Team Collaboration on Experience Teams
From Guessing to Informing: How Qualitative UX Can Shape the Future of AI
Disrupting Generative AI Products with Just-In-Time Consumer Insights
Aligning the Potential of AI with the Humanism of UX
From Collecting to Connecting: Interoperability, Openness, and Research Ops
UXR Landscape Discussion and Q&A with Julie Norvaisas
3 Keys to Building a Flexible Research Practice in Turbulent Times
How KEEN Uses Insights to Build Deeper Connections with Customers
Co-Lab Conversations: Flexible Research, ROI, Team Structures, and Doing it Right
Co-Lab Continued 2023: GenAI Panel + Q&A
From Post-it Notes to Balance Sheets + Doing it Right, Doing it Well
Levers for Flexibility + The Anatomy of a Team
GenAI at Dscout
UX in the Age of AI
How Duolingo UXRs Support AI Product Development
Navigating New (GenAI)
GenAI: LLM vs. NLP
Removing the Rose-Tinted Glasses of GenAI
2023 Product Open House: Where is Dscout heading?
All About AI: Perspectives From UXR Leaders
How SiriusXM Uses UX Research to Drive Product Innovation
Dscout’s Spring 2024 Product Update
Turning AI Possibilities into UX Realities
Championing the ROI of UX Research
How Vodafone Ties Research Initiatives to Business Goals
Using Research to Build a Climate-Smart Food Culture
After the Readout: Ensure Your Research Drives Action
Dscout’s Summer 2024 Product Update
Empowering Diverse Talent in UX: Insights from Black UX Labs
Why Dscout? Stories from those “Who Made the Move”
Research, Design, Repeat: How Vivid Seats' Continuous Discovery Drives Business Growth
Co-Lab Continued: Decoding AI Fundamentals (with Kevin Johnson)
Co-Lab Continued: Building Ebb
Co-Lab Continued: Our Core Product Needs a Redesign (with Eniola Abioye)
Co-Lab Continued: Reflections on Power, Priorities, and Perspective (with Malia Nagle)
Co-Lab Continued: Taking the Reins (with Nicole Bacchus)
Co-Lab Continued: Do You Like My Hats? (with Andy Warr)
Co-Lab Continued: Meet Me at the Seat (with Mina Jonsson)
Co-Lab Continued: Copilot, Coach, Constructs, Oh My! (with Kevin Newton)
Co-Lab Continued: Who Cares About Your Methods? (with Sal Becerra)
Co-Lab Continued: Researchers Aren't Asking Good Questions (with Dr. Nikki Smith)
Co-Lab Continued: We are the Catalysts (with John Garvie)
Co-Lab Continued: No, a Research Repository Will Not Solve All Your Problems (with Meg Cain)
Co-Lab Continued: Owning Business Success (with Judd Antin)
Co-Lab Continued: Keynote Q&A Session
Co-Lab Continued: Breaking Boundaries and Expanding Influence Q&A Session
Co-Lab Continued: AI & UX: Redefining the Landscape Q&A Session
Co-Lab Continued: Dscout Product Update + 2025 Vision (with Zack Hanz and Jonathan Fairman)
Co-Lab Continued: Owning Leadership Possibilities (with Julie Norvaisas)
Co-Lab Continued: Owning Our Power (with Sara Wachter-Boettcher)
Video Shareouts 101: Utilizing the Playlist Builder and Editor
Building Critical Thinking Skills for AI-Driven Research
Maximize What Matters: A UX Designer's Playbook for Business Impact
Sample Study Design: Generating Robust, Relevant Persona Data
Translating Your Stakeholders' Questions into Research Questions
How to Design a Media-Rich User Research Survey
Sample Study Designs: Concept Testing Three Ways
3 Approaches to Studying the Omnichannel User Experience
Build Empathy with our Guide to User Personas
Your Guide to Impactful Digital Product Testing
Your Guide to Mapping the User Journey
A Comprehensive Guide to Remote User Research
12 Innovative Ways Companies do Impactful Research with Dscout
Plotting an Accurate and Impactful User Journey
Needle-Moving Product Feedback: A Sample Study Design
Sample Strategically: How to (Quickly) Find Your Best-Fit Participants
How (and Why) To Try the Collaging Method
Your 3-Part Guide to User Research Project Management
Start, Grow, Lead: A Guide to Navigating Your User Research Career
Moves to Modern Research: A Maturity Model for UXR
User Research Presentation Templates (For Google Slides + Keynote)
The Complete Guide to Generative UX Research
A Buyer's Guide to Experience Research Platforms
An Everything-You-Need-To-Know Guide to Running an Impactful Diary Study.
Guide: How to Conduct Effective Mixed Methods Research
Report: How Project Timelines Shape the Modern User Research Practice
Guide: Using the IMPACTS Framework to Ensure Your Work is Utilized
Inventories: A Fast, Flexible Research Framework for Capturing Contextual Data
Comparing Concepts: Two Study Designs for More Nuanced Feedback
Part Availability 101: Automatic vs. Manual Missions
Over-Reliant, Absent, Misaligned: Troubleshooting Researcher-Stakeholder Relationships
Usability Test Checklist
Give This Usability Quant Testing Template a Try
UXR Competitive Analysis Template
Project Prep and Proposal Template
Question Gathering Workshop Template
Your Guide to Setting Up a Customer Satisfaction Practice
Ideation Workshop Template
User Research Hackathon Template
User Research Budget Template
Monthly UXR Newsletter Template
Getting Started in a User Research Role [Guide + Checklist]
Build and Scale a Dynamic User Research Team
Your Guide to Cross-Team Collaboration
Storytelling for User Research Presentations
How to Approach Studies on GenAI
Remote Research Crash Course
Usability Testing for First-Timers
The People Nerds Guide to Usability
Your Guide to Unmoderated Shopping and Retail Research
Guide: Convert Usability Testing into Clear Action Items
Quality Participant Screener Survey
The Usability Testing Guide for UX Designers
UX Research Prioritization Template
Advocate for an Exploratory Research Budget in 6 Steps
Thinking Outside the Box: SiriusXM's Success with the Creative Matrix Method
5 Ways KEEN Used dscout to Forecast and Develop Seasonal Apparel
10 Tips for Implementing Continuous Discovery Research
What’s the ROI of Research?
Guide: How to Conduct an Effective Card Sort for UX Designers
How to Maximize the Impact of Your Research Through Relationship Building
15 Tips for Navigating GenAI as a UXR
8 Ways Vodafone Amplifies Research Impact with Dscout
9 Ways to Champion the ROI of Your Research
7 Easy Tips to Create Research Storyboards with GenAI
9 Ways to Champion the ROI of Your Research
How to Drive Action Before and After You Conduct Research
The CHANGE Canvas
7 Easy Tips to Create Research Storyboards with GenAI
Improve Your Designs: 10 Pro Tips for Quality Survey Responses
Co-Lab Continued: Designing a Future for UX (with Ricardo Prada)
For Better Outcomes, Craft User Interview Questions with Care
Design, Research, and the Bottom Line: Building Products that Deliver Results
To Grow as a UX Designer, Start Speaking the Language of Business
Measuring Success When GenAI Products Have Ambiguous Use Cases
Balancing Customer Needs with Business Objectives in Research
AI Fundamentals: How to Build LLM-Enabled Products
Scale Your Research's Impact With Data Vizualization
Scrappy is Subjective: Quality, Speed, and Impactful UX Research
How to Work Together While We're Apart (With Google's UX Community + Culture team)
Impactful UX: Business Essentials for Researchers and Designers
Take Any Research Remote: How to Get Rich Data Virtually
Winning Hearts and Budget for Qual Research (in Quant-Minded Orgs)
How UX Can (and Should) Humanize Machine Learning
How to Democratize Your User Research Practice (Even Now)
Mixed Methods for Modern Orgs
Researching Gen Z: Design for Your Future Users
Researching Hard-to-Reach Participants with The North Face
Survey Design Basics for Qual-First UXRs
Doing Evidence-based Analysis: Applying Grounded Theory Methods to Your Research
UX Research That Serves Communities
Sample Study Design: Generating Robust, Relevant Persona Data
Translating Your Stakeholders' Questions into Research Questions
How to Design a Media-Rich User Research Survey
Sample Study Designs: Concept Testing Three Ways
3 Approaches to Studying the Omnichannel User Experience
Build Empathy with our Guide to User Personas
Your Guide to Impactful Digital Product Testing
Your Guide to Mapping the User Journey
A Comprehensive Guide to Remote User Research
12 Innovative Ways Companies do Impactful Research with Dscout
How Teams at Facebook and Github Scale Insights with Rolling Research
Plotting an Accurate and Impactful User Journey
Needle-Moving Product Feedback: A Sample Study Design
Sample Strategically: How to (Quickly) Find Your Best-Fit Participants
How (and Why) To Try the Collaging Method
4 Key Design Principles for Gender-Identity Inclusion
Your 3-Part Guide to User Research Project Management
Start, Grow, Lead: A Guide to Navigating Your User Research Career
Moves to Modern Research: A Maturity Model for UXR
User Research Presentation Templates (For Google Slides + Keynote)
The Complete Guide to Generative UX Research
A Buyer's Guide to Experience Research Platforms
An Everything-You-Need-To-Know Guide to Running an Impactful Diary Study.
Guide: How to Conduct Effective Mixed Methods Research
Report: How Project Timelines Shape the Modern User Research Practice
Guide: Using the IMPACTS Framework to Ensure Your Work is Utilized
Inventories: A Fast, Flexible Research Framework for Capturing Contextual Data
Comparing Concepts: Two Study Designs for More Nuanced Feedback
Scout Selection 101: How to Find Your Best-Fit Participants
Panel: How to Start (and Grow!) Your Career in User Research
Part Availability 101: Automatic vs. Manual Missions
A 4-Step Framework for Maximizing your Generative Research Interviews
Over-Reliant, Absent, Misaligned: Troubleshooting Researcher-Stakeholder Relationships
From Out There to In Here: Turning the UX Lens Inward
From Equity to the Metaverse: The Future of Experience Design
From Presentation to Participation: Shifting the Role of Stakeholders
From Access to Engagement: Democratization Without Dilution
From Hedging to Building: Creating a Recession-Proof Practice
From Lane to Pool: Expanding Cross-Team Collaboration on Experience Teams
From Guessing to Informing: How Qualitative UX Can Shape the Future of AI
Disrupting Generative AI Products with Just-In-Time Consumer Insights
Aligning the Potential of AI with the Humanism of UX
From Collecting to Connecting: Interoperability, Openness, and Research Ops
UXR Landscape Discussion and Q&A with Julie Norvaisas
3 Keys to Building a Flexible Research Practice in Turbulent Times
How KEEN Uses Insights to Build Deeper Connections with Customers
Usability Test Checklist
Give This Usability Quant Testing Template a Try
UXR Competitive Analysis Template
Project Prep and Proposal Template
Question Gathering Workshop Template
Your Guide to Setting Up a Customer Satisfaction Practice
Ideation Workshop Template
User Research Hackathon Template
User Research Budget Template
Monthly UXR Newsletter Template
Getting Started in a User Research Role [Guide + Checklist]
Build and Scale a Dynamic User Research Team
Your Guide to Cross-Team Collaboration
Storytelling for User Research Presentations
How to Approach Studies on GenAI
Remote Research Crash Course
Usability Testing for First-Timers
The People Nerds Guide to Usability
Your Guide to Unmoderated Shopping and Retail Research
Co-Lab Conversations: Flexible Research, ROI, Team Structures, and Doing it Right
Co-Lab Continued 2023: GenAI Panel + Q&A
From Post-it Notes to Balance Sheets + Doing it Right, Doing it Well
Levers for Flexibility + The Anatomy of a Team
GenAI at Dscout
UX in the Age of AI
How Duolingo UXRs Support AI Product Development
Navigating New (GenAI)
GenAI: LLM vs. NLP
Removing the Rose-Tinted Glasses of GenAI
2023 Product Open House: Where is Dscout heading?
All About AI: Perspectives From UXR Leaders
How SiriusXM Uses UX Research to Drive Product Innovation
Guide: Convert Usability Testing into Clear Action Items
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