Testing and

validation

Gather real user feedback throughout the product development process to quickly identify issues, refine designs, and reduce the risk of failure.

Opportunities

Don't just guess

—test

Reduce risk and save money

Testing concepts, prototypes, or assumptions with real users early and often helps catch flaws before you invest significant time and money in development.

Ensure solutions are both usable and intuitive

Validation research and usability testing helps you identify friction points, confusion, or errors in the user experience so you can refine designs for clarity and ease of use.

Ground design decisions in data, not guesswork

Align stakeholders and eliminate opinion-based debates by sharing feedback from real, unbiased users.

Boost confidence in launch decisions

Move forward with greater certainty, knowing you've validated an idea through rigorous user feedback.

FIELD

Choose from a wide range of methods to build

your ideal study

Methods

Usability testing

Quickly validate and iterate with heat maps, task prompts, task success, session recording, automated transcripts and more.

Concept testing

Present early-stage designs and ideas to see if they resonate, make sense, and have potential before investing in development.

Field studies

See how real-users behave in their natural environments–in their own homes, in a store, or anywhere they can bring their phone.

Diary studies

Build multiple research activities—like product tours, customer deep dives, and reflections—into a single study across mobile and web.

Media-rich surveys

Go beyond standard survey questions; use card sort, open ends, video, and picture data for deeper insights—at scale.

Interviews

Schedule or upload moderated interviews, invite hidden observers, process incentives, upload stimuli, and manage NDAs in one place.

Card sorting

Evaluate information architecture, navigation, and groupings to build intuitive structures, labels, and pathways—use open, closed, or hybrid sorting.

Unlock evaluative insights.

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Dscout actually helped us determine one of the most fundamental, left-brain, engineering things: the dimensions of the phone.

Dan Makowski

Head of Design, Advanced Tech & Projects @ Google