Build better AI tools,

with human feedback

Whether you’re launching an AI assistant, refining prompt flows, or testing how people interact with AI generated content, Dscout helps you capture real reactions in real moments.

Successful companies

test GenAI early and often

Reduce risk and save money

Testing concepts, prototypes, or assumptions with real users early and often helps catch flaws before you invest significant time and money in development.

Ensure solutions are both usable and intuitive

Validation research and usability testing helps you identify friction points, confusion, or errors in the user experience so you can refine designs for clarity and ease of use.

Ground design decisions in data, not guesswork

Align stakeholders and eliminate opinion-based debates by sharing feedback from real, unbiased users.

Boost confidence in launch decisions

Move forward with greater certainty, knowing you've validated an idea through rigorous user feedback.

FIELD

Choose from a variety of methods to

test your GenAI product

Methods

Usability testing

Quickly validate and iterate with heat maps, task prompts, task success, session recording, automated transcripts and more.

Concept testing

Present early-stage designs and ideas to see if they resonate, make sense, and have potential before investing in development.

Field studies

See how real-users behave in their natural environments–in their own homes, in a store, or anywhere they can bring their phone.

Diary studies

Build multiple research activities—like product tours, customer deep dives, and reflections—into a single study across mobile and web.

Media-rich surveys

Go beyond standard survey questions; use card sort, open ends, video, and picture data for deeper insights—at scale.

Interviews

Schedule or upload moderated interviews, invite hidden observers, process incentives, upload stimuli, and manage NDAs in one place.

Card sorting

Evaluate information architecture, navigation, and groupings to build intuitive structures, labels, and pathways—use open, closed, or hybrid sorting.

Unlock evaluative insights.

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Our GenAI tool had to be something that people wanted and could help them in their lives. Through a lot of generative research that we've done with Dscout over the years, one of the things that kept coming up is how people have a reflection practice outside of Headspace. That’s a capability that our app did not support.

Priyanka Marawar

Design Lead at Headspace