Lenovo: Customer Empathy Across the Entire Org

Hopelab: Get Honest Feedback and Candid Reflection on Sensitive Topics

Bayer: Inspiring Empathy and New Product Design

Food for Thought: How Groupon Used dscout to Connect with Restaurants

How The North Face Meets Athletes Where They Are

How Trulia Runs Broad-Scale, Multimedia Ethnographic Research with dscout

How Best Buy Scaled Customer Feedback with Dscout

Answering the “Why”: How PetSafe Used dscout to Unpack Quant Data

Pluie’s dscout Research Provided Product Proof-of-Concept Within 24 Hours

LexisNexis Better Understands Attorney Needs with dscout Insights

Miraka Ran Remote Research on dscout to Gain Global Insights and Save Time

Bose Broadens User Reach on an Accelerated Timeline With dscout

T-Mobile Turned to dscout to Understand their Full User Journey

Motional Uses dscout to Drive Insights from Users with Access Needs

Compass Runs Quick-Turn, High-Stakes Concept Tests on Tight Timelines with dscout

Coloplast Deploys dscout to Source Global Insights on Hard-to-Talk-About Topics

OJO Built a Better Homebuying Journey with Dscout Insights

How Steady Used dscout to Set Product Priorities

Purefy Achieves a 36% Conversion Lift with dscout Insights

How Credit Karma Turns Journey Mappings into Treasure Hunts with dscout’s Diary

Dropbox Sparks User Collaboration via Dscout

Using dscout Tools to Improve Headspace's New User Experience

How Dscout Helped Elevate Brooks’ Research Game

Eclipse Experience Mobile Ethnography Study Helps Teens

Maslo Uses dscout Diary to Test Beta Product

Relish Works Uses Scout Panel for 400 Rapidfire Interviews

Shopify’s Diary Study on Checkout Experience

Intuit's Diary Study with dscout Sheds Light on Small Business Owners

Zeus Jones Uses dscout to Explore Gen Z's Fluid Identity

Canadian Broadcasting Corp. Builds on Customer Personas with dscout's Mobile Ethnography Tools

Google Leverages dscout for Large-Scale, Global Insights

Stanford University Conducts dscout Diary Study to Understand Attitudes Towards Climate Change

Uber Builds Connections Between Riders and Drivers with Mini Ethnography Project

Ten Gun Design Uses dscout Live for Seamless Mobile Ethnography Study

Salesforce Ignite Researches Natural Disasters in Real-Time with dscout Live

Empathy Design Runs International Studies at Scale with dscout

Change.org Runs Diary Study on New Android App

Salesforce Ignite on Research that Delivers High-Level Business Value

How Medline Conducted Pivotal Product Research on a Scrappy Budget

How Fjord Mixed Diary and Live for Iterative Insights

Tapping Into the Power of Fandom with 8,000+ Study Participants

Duolingo Gets Actionable Insights on New Literacy Learning App with dscout

Verizon Tests Physical Prototypes Remotely with dscout

How AirBnB Used dscout to Accelerate Their UX Research

How Charles Schwab Used dscout to Align, Scale Their ReOps

How Enterprise Used Dscout to Optimize Their Hybrid Rental Process

How KR&I Used dscout to Seed a New Approach to Parenting

How Spotify Used Dscout to Scale Their Product Insights

Lenovo Expands Product Accessibility Research with Dscout

KEEN Turns to Dscout to Predict New Apparel Trends

How SiriusXM Aligned Teams for a Visionary Product Roadmap

Vodafone Amplifies Research Findings Across the Company with Dscout

Dolby Scales Their Research and Design Practice with Dscout

Aya Healthcare Recruits Long-Term, Niche Participants with Dscout

Discovery Education Streamlines Research Ops and Design with Dscout

Headspace Uses Dscout to Safely Build Their First GenAI Product

How Dscout Empowers Efficient and Inclusive Research for Best Buy

How Dscout turns insights into action for a large health organization

How Dscout connects experiences and insights for a transportation rentals company

Barriers, Bravery and Bullying

Project Ara: Co-creation Research at Scale

Change.org: Turning Limitations into Lemonade

Study Design: Change.org and Mobile UX

UXPA Researches the Design of Their Conference

Field Report: The power of fandom

Field Report: Researching disasters in real time

Riders, meet Drivers. Drivers, meet Riders.

Teens In Context

Check out my checkout

Talk to me (it's Human Nature)

Finding the Golden Moments of the Winter Games Experience

Putting Neighborhood Research on the Map

Finding the People Behind ‘Supply’: Human-Centered User Research at Groupon

Understanding Personas That Power the Age of the Side Hustle

How The North Face Captures Context From Elite Athletes

How to Dig Past the Surface Data with PetSafe

LexisNexis on Uniting Data, Emotion, and Ethics in Legal UX Research

How T-Mobile Used dscout to Harness Qual Data on Their Team’s (Lean) Timeline

Bose Research on Amplifying Traditional Fieldwork and Exploring the Experimental

Moving from “Quick-Fix Usability” to “Product-Shaping Usability” at Dropbox

How Compass Digital Labs Delivers Insights Under Breakneck Deadlines

User Research at the Extremes: How Coloplast Gets Insights on Taboo Subjects

How Miraka Expanded its Customer Base by Leveraging In-Aisle Exploratory Research

Salesforce Ignite on Research that Delivers High-Level Business Value

Winning Fans and Building Brands with Strategic Customer Input

How Zeus Jones Used dscout to Discover Gen Z's Fluid Identity

How Medline Conducted Nimble Product Research on a Scrappy Budget

How Credit Karma Created Insight-Rich Journey Maps During Quarantine

How Pluie Conducted Rapid Research and Validated Their Product During COVID

Innovation From The Edges: Using Dscout to Learn From Users with Access Needs

Understanding How Remote Learning Is Changing Our Relationship with Nature

Equitable Access As Experience Strategy

Motivating Mindfulness: Headspace's Cross-Functional Commitment to Delighting New Members

A Change of Pace with Brooks Running

Research in Three Dimensions: How Fjord Mixed Modalities for Iterative Insights

Giving Voice to Small Businesses and Their Workers

Translating Principle into Practice

How Relish Works Used dscout to Address the Rapidly Changing Restaurant Industry

How JPMorgan Chase is Formalizing DEI Best Practices in Their Research

Flexible Research for More Flexible Insights

How TurboTax Used Dscout to Complete Foundational Research on a Tight Timeline

Using Journey Mapping As a Tool for Cross-Functional Research

How Intuit QuickBooks and Mailchimp Scaled its “Adopt a Small Business” Program Globally

How KEEN Built a Continuous Discovery Process That Aligned Product, Design Marketing, Merch, and Insights

How SiriusXM Drove Product Innovation Through Bottom-Up Research

How Microsoft Fosters a Continuous Learning Culture

How Vodafone’s Custom Scoring System Clarified Outcomes

How Vivid Seats Brings Designers to the Forefront of UX Research

Using Journey Mapping As a Tool for Cross-Functional Research

How Intuit QuickBooks and Mailchimp Scaled its “Adopt a Small Business” Program Globally

How KEEN Built a Continuous Discovery Process That Aligned Product, Design Marketing, Merch, and Insights

How SiriusXM Drove Product Innovation Through Bottom-Up Research

How Microsoft Fosters a Continuous Learning Culture

How Vodafone’s Custom Scoring System Clarified Outcomes

Headspace Uses Dscout to Safely Build Their First GenAI Product

How Dscout connects experiences and insights for a transportation rentals company

How Vivid Seats Brings Designers to the Forefront of UX Research