How Dscout Empowers Efficient and Inclusive Research for Best Buy

Temitayo Olasimbo, Senior Research Operations Manager at Best Buy, discusses how partnering with Dscout has ensured high-quality, diverse participant pools for Best Buy’s research and design teams and increased her operational effectiveness.

Temitayo’s team required a partner to consolidate all research capabilities and expand usage across other research teams to maximize the benefits of dscout. With dscout, Best Buy's more than 50 researchers have ensured diverse participant recruitment quickly and efficiently, significantly reducing the time to recruit compared to other platforms.

The team has transformed its research capabilities by integrating usability testing, streamlining processes, and reducing manual efforts. This has enabled her team to fulfill their business needs and democratize design-led training. Whenever an issue arises, dscout’s dedicated support ensures prompt resolution. Partnering with dscout has been instrumental for Temitayo’s team, providing the tools and support needed to excel in their research and design efforts. See what she has to say here.