More powerful moderated research
Interviews are so much more than just video conferencing. Have meaningful conversations with customers, involve key stakeholders, and go deeper with dscout Live.
Built-in ops tools let you focus on the participant. Schedule interviews, moderate sessions together or solo, invite hidden observers, process incentives, upload stimuli, and manage NDAs in one place.
With pre-session technical checks, Live ensures your interviews start—and stay—strong, maximizing your time with customers.
Discuss and analyze
Take timestamped notes, chat with colleagues in-call, and set time markers in real-time. After the session, highlight your favorite auto-transcribed quotes, tag themes, and edit together clips for deliverables.
Lenovo invited American Sign Language interpreters into a dscout Live mission with individuals experiencing hearing loss, allowing them to participate remotely from their homes.
How might we do more than interview?
Co-creation and ideation
Work directly with your audience and colleagues.
Invite your product or design teams to collaborate in the study to observe or solicit the feedback they need.
Prototype and concept testing
Conduct classic usability or evaluative studies.
Share a link and asking participants to think aloud as they navigate a new product flow.
Follow-ups and deep dives
Dig into themes surfaced during Diary or Express studies
This creates data triangulation, increasing confidence with your insights.