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Ideas 3/26/2024

It's Time to Dismantle "Us vs Them" for Researchers and Designers

Designers are running quality research and advocating for research. It’s long overdue for us to fully recognize and support their work.

Field Reports 3/12/2024

How KEEN Built a Continuous Discovery Process That Aligned Product, Design Marketing, Merch, and Insights

With the right approach and an improved research platform through dscout, KEEN unearthed deeper customer understanding than ever before.

Ideas 3/11/2024

Struggling to Prioritize Your Research? This Will Help [+ Template]

When everything is a priority, nothing is a priority. Read on about how to get more done and keep your stakeholders happy.

Ideas 3/6/2024

From Chaos to Clarity: How to Prioritize Your Qualitative Insights

If the post-research, “What do we do next?” question frequently trips you up, it might be time to do some mixed-methods research.

Ideas 2/26/2024

Getting Introspective with Usability Testing: Using dscout Express to Improve dscout Live

Sometimes there’s no better way to test new features than to use the very product itself. Lead Product Designer, Alfo Medeiros, shares his approach.

Ideas 2/23/2024

Hear Me Out: Researchers Need to Be Marketers (and Vice Versa)

The two teams have more in common than you’d think, but learning from their differences can bring both of them better results and buy-in across the organization.

Ideas 2/13/2024

Bring Out the Best Responses from Research Participants with Literary Devices

Use these tactics to re-engage your participants, uncover fresh perspectives, and introduce a new angle to explore during analysis.

Ideas 2/13/2024

Refine Your Recruitment Process for Better Results [+ Screener Template]

Recruiting the highest quality participants can make or break the success of your study. Here are some tips for getting it right the first time.

Ideas 1/30/2024

Studying Users Who Switch Products? Try Jobs to Be Done

Many people misunderstand the best applications for the JTBD framework. These questions will set you on the right path.

Ideas 1/16/2024

Overcoming UXR's "Wet Blanket" Reputation in the Age of GenAI

User researchers are often unfairly pinned as being sticks in the mud. How can we evolve our roles in the fast-moving world of AI developments?

Ideas 12/5/2023


User research can help us understand and utilize GenAI both effectively and ethically. But GenAI can also provide opportunities for UXR at a pivotal time.

Ideas 11/20/2023

Approach Research Like a Financial Portfolio and Watch Your Investments Grow

When managing personal finances, you need more than just a checking and savings account. The same concept applies to investing in your company’s research practice.

Ideas 11/14/2023

GenAI Adds Tension to UXR—But Can Also Bring Opportunity

The researchers we spoke to who have experience in the field of AI sense the enormous potential and pitfalls ahead. Read some of their most astute insights.


dscout's First Co-Lab Explores UXR's Most Pressing Questions

What is the current state of UXR, and how will we shape a bright future together? Where will GenAI take us? These ideas (and so. much. more) were all in play at dscout’s in-person conference for Research leaders.

Ideas 10/23/2023

Your Guide to Unmoderated Retail and Shopping Research

Complete with best practices and templates, this tactical guide shows you how to approach your next retail research project with confidence and ease.

Ideas 10/17/2023

Strike Research Gold with an Ecosystem Map

Beyond the well-tread personas customer journey, ecosystem maps paint a more complex picture with moving pieces.

Ideas 10/11/2023

Use This Process to Source High-Quality Research Participants

Most of us have made mistakes in the recruiting stage at one point or another. Here’s how to minimize those risks throughout the process.

Ideas 10/9/2023

Usability for Newcomers: Become a Task Writing Pro

First time conducting usability testing? No problem. This guide to task writing with examples will help you through.


How to Plan and Scope Usability Tests (Tips For a First-Timer)

Laying the groundwork for usability testing when you’ve never done it before is intimidating, but this guide will help you get a clear start.

Ideas 9/26/2023

User Research x Account Management: Tips for Successful Cross Collaboration

Account management and service teams have a wealth of knowledge on the user. Working closely with them can help unlock goals, needs, and pain points.

Ideas 9/13/2023

Your Research Career Roadmap: How to Get Started, Level Up, and Lead in UXR

Explore our best resources for research career growth in one bookmarkable guide.

Ideas 9/12/2023

Want On-the-Ground Insights? Look No Further Than Places and Spaces

The Places and Spaces approach helps you uncover “in the wild” activities from your customers and from your product. Here’s how to set up these moments for success.


dscout Launches Usability Testing to Power More Flexible, Collaborative Research

Our new usability feature deepens evaluative research capabilities and powers additional collaboration across teams.

Ideas 8/30/2023

Evolve Your Usability Testing with These Innovative Approaches

With some creativity, your usability testing practice can be more efficient, innovative, and customer-centered. It might actually start to be more fun, too.

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