Working closely with product managers, designers, and developers not only enhances the user experience, but sets the foundation for user research growth.

Save time in analysis, and dedicate more attention to your participants, with these approaches to note-taking.

As new users turned to Headspace for mental wellness, Headspace turned to dscout to pinpoint their key motivations.

Through their work with customers, account management and service teams have a wealth of knowledge on the user. Working closely with them can help you unlock more of the user’s goals, needs, and pain points.

Don’t let moderated research get the best of you, we’ve found your secret weapon. Interview guides keep key questions at the forefront and ensure your best insights are never cut short.

To develop strong collaboration between these teams, it helps to understand the needs of each group and set clear expectations. We uncover some common causes of confusion and discuss FAQs product managers ask about user research.

Even the most experienced interviewers fall victim to interrupting a participant or asking a leading question. Taking note of when these occur and actively working to avoid them can put participants at ease and encourage unbiased insights.

Video prompts are more than just open-end question replacements. Here’s how to leverage video to unearth insights you’d miss via any other modality. 

UX Research Advisor, Lindsey Kite, walks us through her go-to sample design and shares a few tips on getting started with dscout.

When it comes to effective international research, the devil is in the details. Use these essential detail-management tips to create the environment for an effective study.

Asking for feedback can be uncomfortable, but giving your team or stakeholders the opportunity to share thoughts on your work can give you a new perspective and help advance your career.

Here are our best tips for small teams looking to make a big impact with tight turnaround times. 

Creating a shareable roadmap of your research efforts can help you better prioritize your work and better demonstrate that work’s value.

Social Workers Who Design Founder and Principal, Rachael Dietkus, takes us through her journey of blending social work with design and the untapped collaboration potential between the two sectors.

Prototypes are often used as a tool for testing assumptions, but they can bring so much more to the table. Discover how great prototypes can provoke new ways of thinking and ultimately drive social change.

Two days isn’t enough when it comes to adjusting to a new company. We take you through how to create a solid onboarding experience and why it matters to your employee and your organization.

We asked a handful of experts to share their experience conducting international research and any advice they have for others when navigating this space in-person or remotely.

How OJO Labs’ Larcombe Teichgraeber used dscout to inject empathy into the home-buying process and support an equitable experience design.

Taylor Klassman on the reflexivity of researching researchers and the trends she’s seeing across an in-demand and maturing field.

Make sure every usability test goes off without a hitch. We’ve built a robust checklist to ensure you’re prepared for everything prior, during, and after the test.

Lisa Madokoro and Taylor Kim of Shopify’s Talent Insights & Research team on building meaningful human experiences when the “users” are your colleagues.

Similarities between user research and market research can often be the cause of conflict, but harnessing the differences of each department can actually be the key to a fruitful relationship.

We re-designed the way our participants discuss their ethnicity within our platform. Here’s what our research taught us about how users want to report their multi-racial identity.

Learners Co-Founders (formerly UXR Collective) Alec Levin and Maggi Mitchell discuss why learning various disciplines is essential to company growth and collaboration.