For user research, competitive analysis is looking deeply into competitors' user experiences and identifying ways your product can better serve users with their needs, goals, and pain points.

This downloadable Google spreadsheet includes both a template and example that will help you screen issues, including coming up with a budget for different approaches.

What you'll find inside

✔ A rundown of major issues

Look at goals, needs, and pain points, then rank how well your team supports these challenges on a 0 to 5 scale.

✔ Break down into usability tests

Identify your team's most major issues and break them down into different usability tasks for future testing.

✔ Conduct a heuristic evaluation

Break down different elements such as error prevention and user control/freedom, mark an overall severity score, and document major issues to screen.

✔ Calculate research costs

See examples of what a strategic or lean package may cost if proposing solutions to clients.