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overview

Learn how Harriet Swan, Director of UX Research at GAIN Conversion, builds a test-and-learn culture that helps teams scale user research faster with AI—without sacrificing research quality or confident product decisions.

Contributors

Harriet Swan

Director of UX Research at GAIN Conversion

Colleen Pate

Senior Customer and Community Marketing Manager @ Dscout

Make Quick and Confident Business Decisions with UXR

May 27, 2026

Overview

Learn how Harriet Swan, Director of UX Research at GAIN Conversion, builds a test-and-learn culture that helps teams scale user research faster with AI—without sacrificing research quality or confident product decisions.

Contributors

Harriet Swan

Director of UX Research at GAIN Conversion

Colleen Pate

Senior Customer and Community Marketing Manager @ Dscout

Everyone’s feeling the pressure to move and build faster. But the faster we gather insights…the easier it is for rigor to slip. And when insights fall short, product decisions do too. So how can teams realistically speed up research without sacrificing quality?

The answer: A test-and-learn culture rooted in user research.

Join Harriet Swan (Director of UX Research at GAIN Conversion) in our live webinar as she breaks down how to build and embed a test-and-learn culture, and how her team has been collaborating with AI to drive speed, scale and innovation.

During the session we discuss:

  • Strategies for building a test-and-learn culture across teams
  • How to tie business questions to research methods for direct answers
  • Ways to use research to test business ideas and make bigger bets
  • Key things to consider when choosing an AI-powered research tool
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