April 13, 2017
April 13, 2017
MVP. Iterative design. Agile. These are familiar concepts to many researchers who work with online product teams. But it’s been a hard concept to apply to the design of qualitative or ethnographic research itself. Usually, research is designed in the whole clothe, getting feedback from other researchers and finalizing before any fielding.
Now dscout allows you to bring iterative design to your mobile ethnography projects. Our brand new research building tools make it super easy to draft a mission, test, edit, test, edit, etc. so you can launch your project with confidence, knowing you’ll get high quality responses from your participants.
Don’t even bother drafting on paper. Jump straight into dscout. Get a good solid draft in place. You don’t need to stress about getting it perfect. Just get all your ideas out in rough form.
Everything in your dscout missions is editable. Want to change a video question to a photo? Or switch a multi-select to a single-select? Just change the question attributes. Re-order the questions? Just drag-n-drop. Skip logic already defined? No worries… it’ll adjust when you move questions (or let you know if it needs fixing). Add or delete questions. No one puts Baby in the corner!
No need to leave the builder to see what scouts will see. The built-in preview screen shows what the questions will look like on the typical scout’s mobile device. Adjust for copy length so it’s easy to read. See how long your pick-lists are on-screen so you can make it easy on your participants.
Whenever you think you’ve got it close, give it a whirl. Kick off the test from the mission status bar. Add up to five users to your test. Colleagues are a good place to start. But if you’ve got access to some real world people, that perspective is hugely useful. Testers will get prompted to test the mission in the dscout app on their mobile devices. Your test will stay active until you close it or for up to five days. You’ll even get an email reminder the day before the test closes.
You can review test responses in your dscout mission, same as regular entries. View videos, review responses. See if you’re getting what you wanted.
Return to step 2 if there’s anything to tweak. As many times as you like. With the same testers… or ideally with fresh real people, if you can spare the participants. Each time you close a test, the test entries are completely erased and you start fresh. (Keep that in mind if you’re using real respondents for testing.)
Whether testing takes a couple of hours or a few days, once you’re confident in your research design, launching a mission is as easy as starting a test. Click Launch, add your scouts and watch the moments start pouring in. Your mission will be free of test entries, ready for your analysis and meaning-making genius.
And here's a couple more pro-tips for involving colleagues in your iterative research design process:
Flexibility and freedom in the research design process. It’s one more way dscout makes it easy for you to connect with real people’s experience in the moments that matter.