After switching from academia to business, Janelle Ward learned just how important research ops were—and how to advocate for them.

As you progress in your UX career, you’ll likely wear two hats: manager and individual contributor. Clear documentation and communication with your team is critical to finding a good balance between the roles.

Explore a few examples of academic materials from the past that can help future UX research.

While switching industries may feel like a daunting change, it helps to remember that you’re not going alone—you’re bringing years of expertise with you. Below, we explore how to best incorporate prior knowledge into your UX practice.

While research is a key proponent of both areas, how it’s conducted and communicated differs widely. Here’s what you need to know to succeed in the space.

How combining immersive observation with self-reflexivity makes for an impactful research method.

Why we need to put ourselves in our users’ shoes both to better empathize and identify areas where we can improve their experience