Last Updated: April 5, 2017
THE APP WILL ALLOW DSCOUT TO COLLECT AND USE YOUR DEVICE’S PRECISE LOCATION INFORMATION. This includes GPS-based, Wifi-based and cell tower-based location information.
“Personal Information” means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other information about you that is associated with or linked to any of the foregoing data. “Anonymous Information” means data that is not reasonably linked to your Personal Information. Anonymous Information is created by manipulating or removing the reasonable link to personal identifiers. We collect Personal Information and Anonymous Information through the Services, as described below. As used herein, the term “Information” means both Personal Information and Anonymous Information.
We collect your Information in the following ways:
In addition to any Information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services, including the App (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to the Services, all of the areas within the Services that you visit, and the time of day, among other information. In addition, we collect the IP address or other unique identifier (“Device Identifier”) for a User’s computer or other device used to access the Services (a “Device”). A Device Identifier is a number that is automatically assigned to a Device used to access the Services, and our computers identify a Device by its Device Identifier. We also may collect and use precise location data, your Device’s operating system and version, Device type and carrier name if you are using the App on a mobile Device.
A few of the methods that may be used by us to collect Usage Information, include, without limitation, the following (and subsequent technology and methods hereafter developed):
Cookies and Beacons
A cookie is a data file placed on a Device when it is used to visit the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Web beacons consist of a small string of software code on your browser that works with cookies to monitor usage. Cookies, Flash cookies and beacons may be used for many purposes, including, without limitation, remembering you and your preferences, tracking your visits to the Services and personalizing your experiences with the Services. If you choose to disable cookies, Flash cookies or beacons on your Device, some features of the Services may not function properly.
An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.
If you send someone else a communication from the Services, such as sending an invitation to a friend, the information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our App, your e-mail address may be included in the communication sent to your friend.
If you are a Researcher, the Services may collect your credit card information and associated account information. If you are a Scout, you may provide us with your PayPal account information and e-mail associated with your PayPal account in order to receive compensation for Missions.
We may use your Personal Information:
1. to provide you with information or the Services or process transactions or payments that you have requested or agreed to receive;
2. to process your registration with the Services, including verifying your information is active and valid;
3. to search for you and contact you about participating in Missions;
4. to establish and conduct Missions on behalf of Researchers or on behalf of dscout;
5. if it is Mission Response Content or used as part of a Mission in which a Scout has participated, without restriction, including to analyze and synthesize research findings;
6. to enhance or improve the Services;
7. to customize your experience with the Services, or to provide you specific content that is most relevant to you;
8. to contact you (such as via e-mail) with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies;
9. to send offers and promotional materials related to the Services and for other dscout marketing purposes;
10. for dscout’s advertising, marketing, publicity and promotional activities;
12. to analyze use of the Services;
13. for internal business purposes; and
We reserve the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties in our sole discretion. We may create Anonymous Information records from Personal Information by removing or manipulating information that makes the data personally identifiable to you. For example, we use Anonymous Information to analyze usage patterns of the App and to enhance the content of the Services and improve the App.
If you are a Scout, your Account Information is shared with a Researcher if you apply to a Mission posted by that Researcher. If you are a Scout, by registering with dscout and providing your Account Information to dscout, you are expressly and voluntarily agreeing that dscout may share your Account Information with the Researchers. Please be advised that the consent above includes your consent, if you are a Scout, to dscout sharing any Sensitive Data that is included in your Account Information. The Account Information in a Scout’s account is always available on the Services until it is deleted by the Scout or the account is deactivated. As a Scout, you can withdraw or modify your consent to our future collection, sharing and processing of the Account Information at any time, by changing your account settings or your profile or by deactivating your account, subject to the restrictions described herein.
dscout may also share a Scout’s email address or home address with a Researcher if a Scout signs up for a Mission which requires the Researcher to e-mail or mail you a product or other item to complete the Mission.
We may use third party vendors to perform certain services on our behalf, such as hosting the Services, designing and/or operating the App’s features, tracking App or website analytics, and enabling dscout to send you information about participating in research studies. We may provide these vendors with access to your Information, including Personal Information, to carry out the services they are performing for us. These third party vendors are not to use your Information other than for performing services for dscout. When dscout shares any EU Personal Data with its third party vendors, such onward transfers will comply with the Privacy Shield Framework Principles. See more information below under “EU-U.S. Privacy Shield Framework”.
We may access, use, preserve, transfer and disclose your Information including disclosure to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law, including to meet national security or law enforcement requirements; (ii) to protect and/or defend our agreements with our Users and our policies, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Services, dscout or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use Device Identifiers to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.
We may share your Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such Information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our equity and/or assets or other corporate change, including, during the course of any due diligence process.
We may share Anonymous Information, including aggregate User statistics, with third parties.
The Services may permit Scouts or Researchers to submit ideas, photographs, videos, writings, pictures, data, questions, comments, suggestions or other feedback in a forum available to the public, this information will become publicly available. dscout is not responsible for the use or misuse of any such content.
We share your Information for any other purpose disclosed by us at the time you provide the Information.
Any Information (including EU Personal Data) submitted to dscout’s platform that constitutes Mission Response Content is provided to the applicable Researcher(s), and because Scouts have been compensated for providing such Information, it becomes the property of dscout and any other applicable Researcher(s). Accordingly, dscout does not maintain the ability to allow Scouts to review, correct, update or remove such Information.
Scouts may not access, review, correct, update or remove any Account Information used by Researchers related to a Mission in which a Scout participates. This Personal Information will become part of the Researchers materials on the dscout platform once the Mission is completed by the Scout.
You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your Account Information. Except as described herein, the Services will allow you to directly review, correct, update or remove your Account Information at any time.
We will provide an opt-out in any marketing emails that you receive from dscout.
Using Screen Record question can create circumstances where you may see respondent’s passwords or other private information. This may create legal liability for you. Avoid testing components that require the respondent to enter personally identifiable information unless the component tested automatically hides the information without ever letting the researcher see the input. If you must direct respondents to sites or screens where passwords or other sensitive information must be entered, you should ask the respondent to change that information temporarily, before starting. Remind them to change it again at the end of the recording session.
432 N Clark St., Floor 4
Chicago, Illinois 60654
Dscout has further committed to refer unresolved privacy complaints under the Principles to the International Center for Dispute Resolution, the international division of the American Arbitration Association. If you are located in the European Union and do not receive a timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit http://info.adr.org/safeharbor/ for more information and to file a complaint. As further explained in the Principles, a binding arbitration option will also be made available to individuals from the European Union in order to address residual complaints not resolved by other means.
We are accountable for our transfer of EU Personal Data to third parties, as described in the Principles. In particular, we remain responsible and liable under the Principles if our third party agents who engage in processing of EU Personal Data on our behalf do so in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
dscout is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
We will initially ask you to consent to allowing the App to use your mobile Device’s precise location, in order to provide customized Services and content. You may opt out of our collection and use of your mobile Device’s precise location at any time by changing the settings on your mobile Device or in the App. However, if you do opt out, we may not be able to provide you with customized Services or content.
The Services are not intended for use by children under 13 years of age, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any Personal Information from or about a child under 13, please contact us at:
432 N Clark St., Floor 4
Chicago, Illinois 60654
Your dscout account will be secured by User-created passwords, in which case reasonable precautions are taken to ensure that your Account Information is kept private. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone.
We use reasonable measures to protect your Information stored within our databases, and we restrict access to such Information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. We have our security practices reviewed on a regular basis and we routinely employ current technologies intended to protect the confidentiality and privacy of your Information.
Any payment transactions will be encrypted using SSL technology.
Despite these efforts, please note that we cannot 100% ensure or guarantee the security of your Information. Unauthorized entry or use, hardware or software failure, and other factors could compromise the security of your Information.
Researchers may provide dscout with credit card information in order to access the Services. This credit card information is stored securely by a trusted third party payment partner and will only be handled via secure interactions. Our payment partner will have to share your payment information with credit card companies to process actual payments.
You should be aware that your browser may have settings for Do Not Track. Because there is not yet a common understanding of how to interpret Do Not Track signals, dscout does not honor Do Not Track signals from browsers.
California Civil Code Section 1798.83 permits the users of the Services who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for their direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.
If you are a California resident and would like to make such a request, please submit your request in writing to dscout as outlined in “Contact Us” below.
432 N Clark St., Floor 4
Chicago, Illinois 60654