Privacy Policy

dscout Privacy Policy #

Last Updated: April 5, 2017

dscout, Inc. (“Company,” “we,” “our,” or “us”) is an online venue where dscout and other companies or groups (each a “Researcher”) post opportunities for individuals (each a “Scout”) to participate in online and mobile application-based research projects and surveys (collectively, “Missions”). Dscout participates in the EU-U.S. Privacy Shield Framework with respect to its processing of EU Personal Data (as defined in this Privacy Policy). To learn more, click here.

Introduction #

This privacy policy (“Privacy Policy”) applies to the dscout mobile application available for the Apple and Android platforms (the “App”), the dscout website located at www.dscout.com and any other web site, widget, mobile application or other location that includes or references this Privacy Policy (collectively, the “Services”) (however accessed and/or used, whether via personal computers, mobile devices or otherwise). The Services are owned, controlled and made available by dscout. This Privacy Policy covers information collected by us through the Services and does not cover any information collected at any other web site, application or offline by dscout (unless specifically stated). This Privacy Policy explains our information collection, use and sharing practices through the Services.

Please review this Privacy Policy carefully. If you, as a Scout or Researcher (a “User”), do not agree with our policies and practices as outlined in this Privacy Policy, you should not use or register with the Services.

THE APP WILL ALLOW DSCOUT TO COLLECT AND USE YOUR DEVICE’S PRECISE LOCATION INFORMATION. This includes GPS-based, Wifi-based and cell tower-based location information.

Table of Contents #

  1. What Information Do We Collect?
  2. How Do We Use The Information Collected?
  3. How and When Do We Disclose Information To Third Parties?
  4. How Do I Change My Information And Communications Preferences?
  5. Choice and Opt Out
  6. Screen Recording Special Warning
  7. EU-U.S. Privacy Shield Framework
  8. Location Opt Out
  9. Information Relating To Children Under The Age of 13
  10. How Information is Protected
  11. Credit Card Information
  12. Changes To This Privacy Policy
  13. Do Not Track
  14. California Privacy Rights
  15. Contact Us

(1) What Information Do We Collect? #

“Personal Information” means information that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other information about you that is associated with or linked to any of the foregoing data. “Anonymous Information” means data that is not reasonably linked to your Personal Information. Anonymous Information is created by manipulating or removing the reasonable link to personal identifiers. We collect Personal Information and Anonymous Information through the Services, as described below. As used herein, the term “Information” means both Personal Information and Anonymous Information.

We collect your Information in the following ways:

(a) Registration Information #

Researchers and Scouts must create an account in order to use the Services. An account requires the User to provide at least a name, email address and a password. In addition, Scouts are required to provide their birthdate, their gender and their country when they create an account. By creating an account, Scouts are consenting to allow dscout and Researchers to view and use their account information as outlined in this Privacy Policy, which may allow Researchers to identify you.

(b) Additional Profile Information for Scouts #

Scouts have the option to add additional profile information to their account. This optional profile information includes a profile picture, an address, household information, education information, ethnicity, income, employment status, employment industry and job title. Some of this optional information may be considered Sensitive Data. “Sensitive Data” means personal information specifying medical or health conditions, racial or ethnic groups, political opinions, religious or philosophical beliefs, trade union memberships or information specifying the sex life of an individual. The Information described in this paragraph and paragraph 1(a) above is referred to in this Privacy Policy collectively as “Account Information”.

While it is optional to provide this additional profile information, it helps dscout and Researchers identify you for possible Missions, and therefore helps you have the best possible experience with the Services. Scouts may update, change or delete this additional profile information through the App at any time. By posting this additional profile information on their account profile, Scouts are consenting to allow dscout and Researchers to view and use this profile information as outlined in this Privacy Policy.

(c) Information Provided by Scouts In Response to Missions #

Each Mission in which a Scout participates may require the Scout to submit Personal Information (such as videos, photos or certain types of survey answers), Anonymous Information or other content (collectively, “Mission Response Content”). Participating in any Mission is optional for a Scout. However, any Mission Response Content submitted to dscout and the applicable Researcher as part of a Mission may be used as described in this Privacy Policy. By submitting Mission Response Content, Scouts are consenting to allow dscout and Researchers to view and use their Mission Response Content as outlined in this Privacy Policy.

(d) Information We Collect as You Access and Use The Services #

In addition to any Information that you choose to submit to us, we and our third-party service providers may use a variety of technologies that automatically (or passively) collect certain information whenever you visit or interact with the Services, including the App (“Usage Information”). This Usage Information may include the browser that you are using, the URL that referred you to the Services, all of the areas within the Services that you visit, and the time of day, among other information. In addition, we collect the IP address or other unique identifier (“Device Identifier”) for a User’s computer or other device used to access the Services (a “Device”). A Device Identifier is a number that is automatically assigned to a Device used to access the Services, and our computers identify a Device by its Device Identifier. We also may collect and use precise location data, your Device’s operating system and version, Device type and carrier name if you are using the App on a mobile Device.
A few of the methods that may be used by us to collect Usage Information, include, without limitation, the following (and subsequent technology and methods hereafter developed):

Cookies and Beacons

A cookie is a data file placed on a Device when it is used to visit the Services. A Flash cookie is a data file placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device. Web beacons consist of a small string of software code on your browser that works with cookies to monitor usage. Cookies, Flash cookies and beacons may be used for many purposes, including, without limitation, remembering you and your preferences, tracking your visits to the Services and personalizing your experiences with the Services. If you choose to disable cookies, Flash cookies or beacons on your Device, some features of the Services may not function properly.

Embedded Scripts

An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.

(e) Information Third Parties Provide About You #

We may, from time to time, supplement the Information we collect about you online with outside records from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to participate in research projects or surveys that we believe may be of interest to you. We may combine the Information we receive from those sources with Information we collect through the Services. In those cases, we will apply this Privacy Policy to any such Information received, unless we have disclosed otherwise.

(f) Information You Provide About A Third Party #

If you send someone else a communication from the Services, such as sending an invitation to a friend, the information you provide (names, e-mail addresses, etc.) is used to facilitate the communication and is not used for any other marketing purpose unless we obtain consent from that person or we explicitly say otherwise. Please be aware that when you use any send-to-a-friend functionality on our App, your e-mail address may be included in the communication sent to your friend.

(g) Credit Card Information; PayPal Information #

If you are a Researcher, the Services may collect your credit card information and associated account information. If you are a Scout, you may provide us with your PayPal account information and e-mail associated with your PayPal account in order to receive compensation for Missions.

(h) Other #

We will continue to modify and enhance the Services, which may mean we collect additional Information from Users. If we start collecting substantially new types of Personal Information and/or materially change how we handle your Information, we will modify this Privacy Policy and notify you as described herein.

(2) How Do We Use The Information Collected? #

(a) Consent to Our Processing Of Your Information #

By providing Information to dscout when you create or update your account and profile and respond to Missions, you are expressly and voluntarily agreeing to our processing of your Information in the ways set out by this Privacy Policy. Some of this Information may be considered Sensitive Data (as defined above), and it is entirely voluntary on your part if you choose to provide it to dscout. You can withdraw or modify your consent to our future collection, sharing and processing of the Account Information at any time, by changing your account settings or your profile or by deactivating your account, subject to the restrictions described herein.

(b) Use of Your Personal Information By Us #

We may use your Personal Information:
1. to provide you with information or the Services or process transactions or payments that you have requested or agreed to receive;
2. to process your registration with the Services, including verifying your information is active and valid;
3. to search for you and contact you about participating in Missions;
4. to establish and conduct Missions on behalf of Researchers or on behalf of dscout;
5. if it is Mission Response Content or used as part of a Mission in which a Scout has participated, without restriction, including to analyze and synthesize research findings;
6. to enhance or improve the Services;
7. to customize your experience with the Services, or to provide you specific content that is most relevant to you;
8. to contact you (such as via e-mail) with regard to your use of the Services and, in our discretion, changes to the Services and/or the Services’ policies;
9. to send offers and promotional materials related to the Services and for other dscout marketing purposes;
10. for dscout’s advertising, marketing, publicity and promotional activities;
11. by sharing it with Researchers, as described below in this Privacy Policy;
12. to analyze use of the Services;
13. for internal business purposes; and
14. for other purposes disclosed at the time you provide your Personal Information or as otherwise set forth in this Privacy Policy.

(c) Use of Your Anonymous Information By Us #

We reserve the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties in our sole discretion. We may create Anonymous Information records from Personal Information by removing or manipulating information that makes the data personally identifiable to you. For example, we use Anonymous Information to analyze usage patterns of the App and to enhance the content of the Services and improve the App.

(3) How and When Do We Disclose Your Information to Third Parties?? #

(a) Sharing Scout Information and Content With Researchers #

If you are a Scout, your Account Information is shared with a Researcher if you apply to a Mission posted by that Researcher. If you are a Scout, by registering with dscout and providing your Account Information to dscout, you are expressly and voluntarily agreeing that dscout may share your Account Information with the Researchers. Please be advised that the consent above includes your consent, if you are a Scout, to dscout sharing any Sensitive Data that is included in your Account Information. The Account Information in a Scout’s account is always available on the Services until it is deleted by the Scout or the account is deactivated. As a Scout, you can withdraw or modify your consent to our future collection, sharing and processing of the Account Information at any time, by changing your account settings or your profile or by deactivating your account, subject to the restrictions described herein.

In addition, Mission Response Content will be shared by dscout with the applicable Researcher or Researchers for the Mission. dscout grants Researchers unlimited rights to use Mission Response Content and Account Information for Scouts participating in Missions for any legitimate business purposes (including research and marketing purposes), subject to applicable legal requirements and any restrictions set forth in this Privacy Policy. If such Mission Response Content or Account Information includes personal data within the scope of Directive 95/46/EC of the European Union which is received by dscout from the European Union (“EU Personal Data”), dscout will require that the applicable Researcher receiving the EU Personal Data from dscout (i) use the EU Personal Data consistent with the purposes outlined in this Privacy Policy and (ii) process the EU Personal Data with the same level of protection as the EU- U.S. Privacy Shield Framework Principles. See more information below under “EU-U.S. Privacy Shield Framework”.

dscout may also share a Scout’s email address or home address with a Researcher if a Scout signs up for a Mission which requires the Researcher to e-mail or mail you a product or other item to complete the Mission.

(b) Sharing When You Agree To Receive Information From Third Parties #

You may be presented with an opportunity to receive information and/or marketing offers directly from third parties. If you do agree to have your Personal Information shared, your Personal Information will be disclosed to such third parties and all information you disclose will be subject to the privacy policy and practices of such third parties. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

(c) Sharing With Third Parties Providing Services on Our Behalf #

We may use third party vendors to perform certain services on our behalf, such as hosting the Services, designing and/or operating the App’s features, tracking App or website analytics, and enabling dscout to send you information about participating in research studies. We may provide these vendors with access to your Information, including Personal Information, to carry out the services they are performing for us. These third party vendors are not to use your Information other than for performing services for dscout. When dscout shares any EU Personal Data with its third party vendors, such onward transfers will comply with the Privacy Shield Framework Principles. See more information below under “EU-U.S. Privacy Shield Framework”.

(d) Sharing For Administrative and Legal Reasons #

We may access, use, preserve, transfer and disclose your Information including disclosure to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests or legal process if in our good faith opinion such is required or permitted by law, including to meet national security or law enforcement requirements; (ii) to protect and/or defend our agreements with our Users and our policies, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Services, dscout or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues. Further, we may use Device Identifiers to identify users, and may do so in cooperation with third parties such as copyright owners, internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice to you.

(e) Sharing For Business Transfer #

We may share your Information with our parent, subsidiaries and affiliates for internal reasons. We also reserve the right to disclose and transfer all such Information: (i) to a subsequent owner, co-owner or operator of the Services or applicable database; or (ii) in connection with a corporate merger, consolidation, restructuring, the sale of substantially all of our equity and/or assets or other corporate change, including, during the course of any due diligence process.

(f) Sharing Anonymous Information #

We may share Anonymous Information, including aggregate User statistics, with third parties.

(g) Sharing for Marketing Purposes #

We do not share your Personal Information with third parties for those third parties’ marketing purposes unless you consent to such sharing at the time you provide your Personal Information. We may share the information we have collected about you, including Personal Data, as disclosed at the time you provide your information and as described below or otherwise in this Privacy Policy.

(h) Sharing of User Generated Content #

The Services may permit Scouts or Researchers to submit ideas, photographs, videos, writings, pictures, data, questions, comments, suggestions or other feedback in a forum available to the public, this information will become publicly available. dscout is not responsible for the use or misuse of any such content.

(i) Sharing With Your Consent #

We share your Information for any other purpose disclosed by us at the time you provide the Information.

(4) How Do I Change My Information And Communications Preferences?? #

(a) No Ability to Access or Modify Mission Response Content #

Any Information (including EU Personal Data) submitted to dscout’s platform that constitutes Mission Response Content is provided to the applicable Researcher(s), and because Scouts have been compensated for providing such Information, it becomes the property of dscout and any other applicable Researcher(s). Accordingly, dscout does not maintain the ability to allow Scouts to review, correct, update or remove such Information.

(b) No Ability to Access or Modify Account Information Associated with Missions #

Scouts may not access, review, correct, update or remove any Account Information used by Researchers related to a Mission in which a Scout participates. This Personal Information will become part of the Researchers materials on the dscout platform once the Mission is completed by the Scout.

(c) Accessing and Correcting Personal Information #

You are responsible for maintaining the accuracy of the Personal Information you submit to us, such as your Account Information. Except as described herein, the Services will allow you to directly review, correct, update or remove your Account Information at any time.

You may also contact dscout to assist you with accessing, correcting, amending or deleting any Personal Information. See “Contact Us” below in this Privacy Policy. dscout will make every effort to respond to your request within a reasonable timeframe, usually within 30 days. There may be circumstances where we are unable to provide you access to your Personal Information, including as described elsewhere in this Section 4. We will advise you of any reason for denying or restricting an access request.

(d) Deactivating Your Account; Retention of Your Personal Information by dscout #

You may deactivate your account by contacting dscout and requesting that your account be deactivated. See “Contact Us” below in this Privacy Policy. If you deactivate your account, your Account Information, your credit card information and your PayPal account information (as applicable) will generally be deleted within 30 days. However, we may retain your Personal Information even after you have deactivated your account if retention is reasonably necessary to comply with our legal obligations, as described in Sections 4(a) and 5(b) of this Privacy Policy, to meet regulatory requirements, to prevent fraud and abuse, or to enforce this Privacy Policy or our other legal agreements with Users. We may also retain Personal Information for a limited period of time if requested by law enforcement.

(e) Marketing Emails #

We will provide an opt-out in any marketing emails that you receive from dscout.

(5) Choice and Opt Out #

Users have a choice about what Information they provide to dscout. If you no longer desire for dscout to process your Information as described in this Privacy Policy, you can stop using the Services and contact us and request that we deactivate your account with dscout at any time.

Users also have the ability to delete and update most of their Account Information, as described in this Privacy Policy. However, certain elements of the Account Information are required in order for you to use the Services.

You should not provide us with any Sensitive Data if you do not consent to our processing it as described in this Privacy Policy.

We only share Personal Information as described in this Privacy Policy. You may opt out of future sharing of your Personal Information by deactivating your account and not using the Services. However, there are limitations to opting out of such sharing where: (1) third parties are required to accomplish the transaction or perform the service; (2) information has been used or shared in connection with Missions you participated in as described in Sections 4(a) and 5(b) of this Privacy Policy and (3) as required by law or legal process.

Users can control the use of cookies at the individual browser level. To manage Flash cookies, please click here.

(6) Screen Recording Special Warning #

Using Screen Record question can create circumstances where you may see respondent’s passwords or other private information. This may create legal liability for you. Avoid testing components that require the respondent to enter personally identifiable information unless the component tested automatically hides the information without ever letting the researcher see the input. If you must direct respondents to sites or screens where passwords or other sensitive information must be entered, you should ask the respondent to change that information temporarily, before starting. Remind them to change it again at the end of the recording session.

(7) EU-U.S. Privacy Shield Framework #

dscout is based in and operates in the United States. We will comply with the EU-U.S. Privacy Shield Framework Principles (the “Principles”) regarding the collection, use and retention of EU Personal Data (defined above in Section 3(a) of this Privacy Policy) that is transferred to the United States.
We have certified to the U.S. Department of Commerce that we adhere to the Principles. If there is any conflict between the terms of this Privacy Policy and the Principles, the Principles shall govern. To learn more about the Principles and the Privacy Shield Program, and to view our certification, please visit www.privacyshield.gov.

In compliance with the Principles, we commit to resolve complaints about our processing of EU Personal Data. Individuals from the European Union with inquiries or complaints regarding this Privacy Policy or our processing of EU Personal Data should first contact dscout at:

Privacy Coordinator
dscout, Inc.
432 N Clark St., Floor 4
Chicago, Illinois 60654
E-mail: info@dscout.com

Dscout has further committed to refer unresolved privacy complaints under the Principles to the International Center for Dispute Resolution, the international division of the American Arbitration Association. If you are located in the European Union and do not receive a timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit http://info.adr.org/safeharbor/ for more information and to file a complaint. As further explained in the Principles, a binding arbitration option will also be made available to individuals from the European Union in order to address residual complaints not resolved by other means.

We are accountable for our transfer of EU Personal Data to third parties, as described in the Principles. In particular, we remain responsible and liable under the Principles if our third party agents who engage in processing of EU Personal Data on our behalf do so in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.

dscout is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

(8) Location Opt Out #

We will initially ask you to consent to allowing the App to use your mobile Device’s precise location, in order to provide customized Services and content. You may opt out of our collection and use of your mobile Device’s precise location at any time by changing the settings on your mobile Device or in the App. However, if you do opt out, we may not be able to provide you with customized Services or content.

(9) Information Relating To Children Under The Age of 13 #

The Services are not intended for use by children under 13 years of age, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe that we might have any Personal Information from or about a child under 13, please contact us at:

Privacy Coordinator
dscout, Inc.
432 N Clark St., Floor 4
Chicago, Illinois 60654
E-mail: info@dscout.com

(10) How Information Is Protected #

Your dscout account will be secured by User-created passwords, in which case reasonable precautions are taken to ensure that your Account Information is kept private. You are responsible for keeping your passwords confidential. We ask you not to share your password with anyone.

We use reasonable measures to protect your Information stored within our databases, and we restrict access to such Information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. We have our security practices reviewed on a regular basis and we routinely employ current technologies intended to protect the confidentiality and privacy of your Information.

Any payment transactions will be encrypted using SSL technology.

Despite these efforts, please note that we cannot 100% ensure or guarantee the security of your Information. Unauthorized entry or use, hardware or software failure, and other factors could compromise the security of your Information.

(11) Credit Card Information #

Researchers may provide dscout with credit card information in order to access the Services. This credit card information is stored securely by a trusted third party payment partner and will only be handled via secure interactions. Our payment partner will have to share your payment information with credit card companies to process actual payments.

(12) Changes To This Privacy Policy #

We reserve the right to change this Privacy Policy at any time. If we make material changes in the way we treat your Personal Information or to this Privacy Policy, we will provide notice to you on the Services or by some other means, such as e-mail. Please review the changes carefully. If you agree to the changes, simply continue to use the Services. If you object to any of the changes and no longer wish to use the Services, you may deactivate your account. Unless stated otherwise, our current Privacy Policy applies to all information we have about you or your account. Using the Services after a notice of changes has been communicated to you or published on the Services shall constitute consent to the changed terms or practices. Notwithstanding the foregoing, we will not use your Personal Information in a manner materially different than what was stated at the time it was collected without your consent.

(13) Do Not Track #

You should be aware that your browser may have settings for Do Not Track. Because there is not yet a common understanding of how to interpret Do Not Track signals, dscout does not honor Do Not Track signals from browsers.

(14) California Privacy Rights #

California Civil Code Section 1798.83 permits the users of the Services who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for their direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.

If you are a California resident and would like to make such a request, please submit your request in writing to dscout as outlined in “Contact Us” below.

(15) Contact Us #

If you have any questions about: (a) access to your Personal Information; (b) the collection, use, management or disclosure of your Personal Information; or (c) this Privacy Policy, you should contact us by mail or e-mail as follows:

Privacy Coordinator
dscout, Inc.
432 N Clark St., Floor 4
Chicago, Illinois 60654
E-mail: info@dscout.com