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dscout for Retail

See how people really interact with your products—in the aisle, at home, or anywhere in between.

Get an accurate, in-context look into the changing behaviors of today’s shoppers

See and hear from your customers, wherever they shop

See how your users unbox at home, browse in-aisle, purchase in-app, or compare options on desktop. Run unmoderated or moderated studies that paint a fuller picture of your customer journey.

Scale your generative research, deepen your evaluative research

Test your prototypes or designs over time, and in context. Get a deeper understanding of your audience by observing "day-in-the-life" behaviors, or getting targeted, quick-turn, feedback.

Facilitate org-wide engagement with research and design

Invite observers to your moderated interviews. Have your team jump in to help tag your data. Notify a stakeholder of a trend with a quick @-mention. Or seamlessly share choice videos and responses via slack integrations.

Matthew Doty, Head of Strategic Experience Design, Best Buy

"I do not see a sensible future of my team where dscout is not playing a critical part in what we’re doing."

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Guides & Research