When the pandemic hit, Pluie they knew it was an opportunity to help their users more than ever. That’s why they turned to dscout. 

When the global pandemic hit, Credit Karma relied on remote research, experimentation, and distributed analysis to build an insightful and impactful journey map. 

Medline needed to find out why their product wasn’t selling. The only problem: A tight budget. 

Gen Z is a generation defined by fluid identities. The way brands react to that fluidity determines if (and how) they connect with them.

Don Hall on how emerging qualitative methods can flatten access and create always-on user insights to fuel brand stories.

Giving stakeholders what they want means developing great value props and meeting expectations. Here’s how Salesforce used dscout to do just that. 

Miraka wanted to see how their values as Māori brand would resonate with an audience abroad. Remote research was critical to understanding this new market. 

Getting users to open up on sensitive subjects is as essential as it is difficult. Here’s how the team at Coloplast uses remote research to get it done.

Ideally, you have a few weeks to run your usability tests. Sometimes, you need to speed things up. 

If you want to be really thorough with your evaluative research—run your usability tests over weeks, not hours. 

How Bose leveraged dscout to prime and prep for field work—and deepened their insights as a result.  

T-Mobile’s Andrea Lindeman takes us through two transformative use cases for longitudinal, in-context research.

Jeanette Fuccella from LexisNexis on the power of video ethnography to break down stereotypes and inspire understanding.

Maybe you have a limited budget for field research, or a team that’s over-reliant on quant. Maybe you need to ramp up recruiting, or engage your engineering team, or turn a robust study around within the week. The adaptive team at PetSafe did all of the above with dscout.

Matthew Doty breaks down the inspiration and execution of Best Buy’s future-forward vision for experience design.

Vanessa Dillof’s strategies for engaging hard-to-reach populations, democratizing research and building deliverables for key stakeholders.

How income-building app Steady developed foundational user personas through longitudinal research with dscout Diary.

A conversation with Senior UX Researcher Joanna Vodopivec on how Groupon listens to its customers to understand the reality of the small-business owners it serves.

How Trulia Neighborhoods unlocks what locals value in place 

Craig Saila and Irfan Pirbhai on how a diary study of Canadians’ user experience with the Olympic Winter Games put how people experience the event in context.

Maslo founder Cristina Poindexter on why talking to ourselves is the next frontier in engaging with tech. 

Shopify’s Emma Craig uncovers what makes us playful and what makes us stressed when we shop online—and why making room for human moments is key. 

Eclipse Experience combines home visits and mobile ethnography to get a complete picture of small town life.