People Nerds Category: Ideas
Research Design Lessons from Uber's Mixed-Method, 7-Market, 100+ Participant Study
An ambitious longitudinal study informed the global Uber Pro launch. Use the team’s learnings to guide your next long-qual research project.
A 9-Step Process for Prioritizing User Research Projects
Plus: a template you can use to better “grade” your project requests.
6 Typical Stages of the User Research Job Interview (And How to Prepare for Each)
Advice from a hiring manager on each phase of the UXR interview process—from your first HR screener, to your final offer call.
Ideating with Artifacts: A Blueprint for Workshops that Create Unignornable Insights
An inside look at Stitch Fix’s ”Passport to Personalization” workshop—an innovative way to socialize dynamic customer personas.
Beyond Brainstorming: 5 Essential Tips for Smarter Group Ideation
Group ideation is too important to leave to chance. These key principles will help you balance both the art AND science of running productive, inclusive—and fun—ideation sessions.
Bad User Research Advice: How to (Delicately) Deal with Unhelpful Feedback
Here are a few ways to redirect and reassure when stakeholder feedback feels off-base.
Designing an Ethical + Engaging Research Experience: Advice from 250+ Participants
We asked research participants what makes a study feel valuable, equitable, and interesting to them. They gave us dos and don’ts worth commiting to memory.
How to Support Your Colleagues Right Now: Approaches for Healthier Research Team Dynamics
Breaking through burnout is a team sport. Internal surveys and “venting sessions” can help.
User Research Cover Letters: What Hiring Managers Look For (Includes an Example)
Use these do’s and don’t’s to navigate the most mystifying step of your job application process.
Time Management for User Researchers: Tips for Sanity, Productivity, and Impact
Here’s an approach for dividing and defending your time while wearing the many “hats” of user research.
48-Hour Insights: Finding Balance, A Year Into “The COVID Era”
We asked 100 participants what behaviors, routines, and practices they are adopting to keep themselves feeling together. And about what services, and products they believed were helping—and hindering—their sense of balance.
3 Strategies for "Templatizing" Your User Research (Includes Example Templates)
Templates help streamline your processes, so you can approach the most important elements of your work with more creativity and rigor.
Finding the Research Question Behind the Business Question
Use this exercise to solicit buy-in, uncover exciting user questions, and get your stakeholders thinking user-centrically.
8 Collaborative (and Fun) Ways to Communicate Insights Remotely
Times have changed—and so should the way you share insights.
6 Pillars of Effective Researcher-Stakeholder Relationships
It’s not so much about managing stakeholders, but managing with them.
Comparative Usability Testing: A Key Method for Actionable Design Feedback
Here’s how comparative usability testing can help you decide which designs work for your users and which don’t.
How to Start a User Research Review Practice (And Why Your Team Should)
To grow as researchers, we need to seek and accept feedback from our peers. For that, we should take a page out of the designer’s playbook.
Your First Steps to Research Democratization: Obstacles + Opportunities
Democratization is crucial—but you can do too much of it. Learn to strike that balance to give your stakeholders the tools they need to conduct good research.
How to Help Your Stakeholders Better Connect with Users
Instead of trying to teach empathy, go further with these three engagement tactics.
5 Experts Offer Strategies for Ethical Participant Management
We asked experts for their best advice for moving from “transactional” to “cooperative” participant engagement.
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