People Nerds Category: Conversations
![](https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=39d8aa733ba30c463084257fdb87eec4 360w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=2c3b2fd60f1145d710821cd03775ec0d 560w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=4492b5cf35438eeb7929dbcc0609cb34 760w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=f38cb84bc2f43a228ccca84f209983ff 960w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=1b9041a13560b262d953fa992e76a509 1160w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=4d04fb9b5ae2ed99c0aac810512de67c 1360w, https://dscout.imgix.net/cmsAssets/articles/PN_Fatimah_HERO-4.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=6c2e4a9474dade3a8b792c136a3927da 1426w)
The Future of UXR: Redefining the Role of UXR Advocacy [Q&A]
UXR Strategist Fatimah Richmond sits down with Dscout’s VP of UX, Julie Norvaisas, to discuss why it’s time for user researchers to redefine their role.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=e114339663e584165983350d9abe0709 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=21f363c5f4e762e4d4eb26d5e9fb9280 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=695c1aba754629c37ba9c34fec09a1e6 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=4bca917afc4a546473af4a9d8649e10e 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=752548c19d893616107013b44a80b656 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=86b657449be4afd47fd60ae85367931e 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Elysa-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=110c982605cc36de4b58101357c7fd6d 1426w)
How to Demonstrate the Impact and ROI of Your Research [Q&A]
dscout’s VP of UX Julie Norvaisas sits down with Cash App’s Elysa Stein, to discuss tying research insights to the bottom line.
![](https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=770a9ce605c500c8608589df4afbe2bb 360w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=a6eea43d84ee406e27f4237509d7c892 560w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=1a9f35c230c6901b44478a6e431b38d3 760w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=52457501581020f81df6c997074770b0 960w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=83703b012adafbb44569ecf54374a4da 1160w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=5f853eba823314fba6540788a8f0b3e4 1360w, https://dscout.imgix.net/cmsAssets/articles/Tried-And-True_Methods_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=8d734fb11ba0dcad8759e49b1ac12ef5 1426w)
Tried-and-True Methods to Prove the ROI of Your Research [Q&A]
jD Buckley and Julie Norvaisas discuss measuring and tracking the impact of your work—and navigating stakeholder push-back.
![](https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=9b7a886ae7a36e93573905222a64dee2 360w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=48a2be3906588ea73fc936eea8a49ed9 560w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=a2752373713c7b914e711fdef5ce84be 760w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=2c84af7cc124e42b643672ec3b54abcb 960w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=2fb44a48b3905f9bced419e00dbfe554 1160w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=39622f197f49b62faa06bb828089ba07 1360w, https://dscout.imgix.net/cmsAssets/articles/dscout_Lori-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=c56cb393b8552b62602e47bb2556f130 1426w)
Lean, Sustainable Team Building in Today’s Climate [Q&A]
dscout’s VP of research Julie Norvaisas sits down with research leader Loi Sessions Goulet to break down how to build teams that make a real impact, even with unexpected bumps in the road.
![](https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=1543d2738be162aff73e785ac34fe567 360w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=d40381fbc1d24907ae51c58a924bb8b7 560w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=c8953b61c5eb11742a798d0593de2221 760w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=12edf67ea1cdd0f588fae084007f435c 960w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=848685dd282330baf2857a66383da8e9 1160w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=5484acb06ac9ba11328500e21816b74e 1360w, https://dscout.imgix.net/cmsAssets/articles/dscout_Yakaira-Portrait_Final_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=e2c12229d63f733e37a38fe54fd9efa0 1426w)
The Future of Research and Insights Is Fully Integrated
Salesforce’s Yakaira Núñez sketches a sustainable, impactful future for research and insights teams, integrating them throughout the organization.
![](https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=d1535fd1300632f98c0cdb029c3202d9 360w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=120cb968585094187503c3171127f21b 560w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=b519091e1b1e7575e13ca90393b675b6 760w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=ecc03ca54c015212f06f48619f6dcacf 960w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=3a735dd7cb131ad0f7ad8e48e96c24bb 1160w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=875c6aecb84df75d702b3849d73c358f 1360w, https://dscout.imgix.net/cmsAssets/articles/DScout_Sanchez-Law_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=1b070ddea2b523950e3fdfc7e69a4601 1426w)
Can Immersive Journalism Make Way for More Responsible Storytelling?
Dr. Sanchez Laws believes immersive technologies have the potential to introduce responsibility to journalism, and inspire people to strive for peace.
![](https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=9ef510cbb2f7c09996f78d19f1bffbab 360w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=0e8f7180dd9c7aba8ef998b6326d7d72 560w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=324f5e83bd17055a9f22d67f875b9cee 760w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=6c39df08dbd8f18457fe4cc4af92bf08 960w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=85ddccaf81f30ad3bd9ee0995f696c9d 1160w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=82028e68499674cee3490d059b11591b 1360w, https://dscout.imgix.net/cmsAssets/articles/Holly-Cole_Profile_220914_Hero.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=e0cbdc59688753346fd939e6cccef924 1426w)
When "Admin" Work Has Really Been Operations All Along
ReOps expert Holly Cole sees how the term ‘operations’ changes the game. But those long doing it under a different name deserve the same compensation.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=b0a0f428bf88b4fa327bb3752fc5664b 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=d209bcce468903848b426450e5b92762 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=f074edf7e3080e7d41bbb9252552d91e 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=22af7d1b4a44bd95b1dcd9ea41425b5f 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=b807c5a51b41f91f437e58bff86623d6 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=a6d4d53941363d5c3b3f9085f83f0bda 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Kasey_Canlas-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=cf31eac338102536cf617c634de4a079 1426w)
NDAs, the Secret Sauce: Research Operations Tips with Kasey Canlas
ReOps expert Kasey Canlas believes anyone can break into the field—but they’ll need to learn some security and privacy best practices along the way.
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Bridging the Talent Gap Between Silicon Valley and East Africa Through UX
Shipra Kayan’s company Siriforce is bringing QA careers to college-educated refugees. She wants to see more companies like it.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=bfb077681bfb54d82cc1807ad70a0562 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=af697a258513abc6e422c1126c825e3b 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=bc40629a5e2b5752aabeedee0f2bb31c 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=9e47d7f4494ad0b85045dfc42f094db0 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=b0bcbbb3d6615468936e4a8e484a7766 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=697923b5546558786bc6d2939158c288 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Stacey_Houston-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=58b03aa34bd41a326307bbea32d2d46a 1426w)
Skilling and Scaling Equity Research at Instagram
Dr. Stacey Houston II has leveraged his research on equity into inclusive product changes at Instagram. Here’s how he’s leading the charge.
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Reconsidering the "Core" Knowledge of UX
DesignIt and UX Book Club Chicago’s Sharon Bautista unpacks the importance of organizational learning cultures and interrogates whose perspectives inform our practice.
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Rebuilding Research and Making Wine
Dave Hora outlines his philosophy for generating research activities with a structure that’s flexible and human-focused, woven from architecture and wine making.
![](https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=aea22991280766902589b2f88c61edb1 360w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=6644870d8efc0a3528a77cd6e622c3e2 560w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=b987d5471186cf67a6a2a7f70ab0b1eb 760w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=fcb704cadfa2860cb456863ee31eaad9 960w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=924207a7211b2f6b151cfe59854e0ec6 1160w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=10834e24af71ecddc3d87e64c7bb22c4 1360w, https://dscout.imgix.net/cmsAssets/articles/Profile_Ashton_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=040dbaf60b26a4fb80cde981e7a322c9 1426w)
Grow in Your Craft or Your Leadership? How to Evolve as a UX Designer
UX leader, Ashton Snook, chats with us about the balance of UX research and design, securing design’s seat at the table, and his advice for getting started in the industry.
![](https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=1745d191b31185368ac2de4d386f7f81 360w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=5a6638a0db141dc93d5b0c659041f8da 560w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=2819a721e9557aae6d2498674a82fd98 760w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=2c6bfd71380ce81cbdd20a205692272a 960w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=5d76a0c5846f6f6deb8fe149bdd6692e 1160w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=22b75f705363e56373c256cafe4a295c 1360w, https://dscout.imgix.net/cmsAssets/articles/Profile_Julie_HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=abe771b47b68d77e7267ad9ec237a372 1426w)
Smarter UX Democratization
Julie Norvaisas on the promise (and potential) of democratization and building a resilient and adaptable team in the wake of the current work reality.
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Learning to Let Things Break
Executive Design expert Emily Henlein shares how she advocates for ‘indirect actions’ to prioritize wellbeing and why future designers have a secure seat at the table.
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Throwing Flowers to Yourself
Nikole Arguedas outlines a community-based practice for building leaders, sharpening research practices, and injecting gratitude and empathy into our workflows.
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From 1:1 to 1:Many—Humans, Artefacts, & Ecosystems Thinking
“Rethinking Users” authors Michael Youngblood and Ben Chesluk alongside illustrator Nadeem Haidary redefine “users” to design for an ecosystem.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=f9c83dd87de01951802035ffa388b397 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=119944eb0d750301848dabfb2932a8e5 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=32c8f2c4dcf0f94a554dfade0dfa93c5 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=8087511b5a424a0100ba23dcbbf19330 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=d7e59d5a2a2b9b07d48c2ae2518b9129 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=c6f630374e943370df29ae4142cd1aa4 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Rachael_Dietkus-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=b8e03d1f4845d1c87f5985912527f6aa 1426w)
Positive Deviance: Rachael Dietkus on the Abundance of Empathy and Curiosity
Social Workers Who Design Founder and Principal, Rachael Dietkus, takes us through her journey of blending social work with design and the untapped collaboration potential between the two sectors.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=2b1c9127a0566f3f29488facebde8432 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=800fe76055788278aaa6a9d3d3802121 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=2f8a63ead4ac9369b36b28ac3ebc6a71 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=73e4fe87e7d0a75d0b2b34c0d12dc60e 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=d5d6cfe07dea3a0fe05391ad0f78e48e 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=07feb258d333e7a5aceff4181da715ca 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Taylor_Klassman-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=218861a30a515940e8f9feb5911694c2 1426w)
The Meta-Discursive UX Practice
Taylor Klassman on the reflexivity of researching researchers and the trends she’s seeing across an in-demand and maturing field.
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When Your Product Is Your People
Lisa Madokoro and Taylor Kim of Shopify’s Talent Insights & Research team on building meaningful human experiences when the “users” are your colleagues.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=b1a52413c677ed5289222b3875d7e40c 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=7c51864609986ca59c5ec600263607f4 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=c618eb3f6492376e6c7867da1ad38647 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=fdb94fd5be58fbd47528a43e283eaf5a 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=d8966dcd7720c20b550fc2eeb589cd9f 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=0929e969c88eff6b575d88bc10d2d52f 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Alec_Maggi-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=c8d2339b1758e6ea44c1f333a2652c9c 1426w)
Doing the Work: Building a Cross-Sector Community of Learners
Learners Co-Founders (formerly UXR Collective) Alec Levin and Maggi Mitchell discuss why learning various disciplines is essential to company growth and collaboration.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=f2f9ff2341c862c75fc75b6181a87b66 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=fb93aa1c663060c2ce0697ae30e50f24 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=60c74076f75eab830776594e01ba8662 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=78a8db2c6ea2a2d5215d8aa55e999ff8 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=d449736d609e3080f684db32c89a7b1e 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=0ca3fb0a630400b7b7e3c456c3d47269 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Hina_Shahid-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=6aa081bdc98a8ee17dedf230a094d4a3 1426w)
Prototyping for Pluralism: Design as a Means for Social Change
Project Pluralist founder Hina Shahid takes us through her career and explains why now is best the time for designers to make a social impact.
![](https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=221&q=60&w=360&s=800b205cfb51d7ea65a1427c2b63dcfc 360w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=344&q=60&w=560&s=d165f601832ffd62d3266b8bdc04c498 560w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=467&q=60&w=760&s=cd732fe80373bd0d8f628907b2db7be2 760w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=590&q=60&w=960&s=29b5e36f2ae16990f435b833c2d000e1 960w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=713&q=60&w=1160&s=3e251630ca7126523e7f166a0c595922 1160w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=836&q=60&w=1360&s=52f4bd21980d3498237d57c9440c2eb2 1360w, https://dscout.imgix.net/cmsAssets/articles/PN-Chris_Geisen-HERO.jpg?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=876&q=60&w=1426&s=ec2dd28f165b9d8f81d9914ff2bff35f 1426w)
Contribute Meaningfully: The Power of a Research Strategy
Chris Geison walks us through the distinctions between “strategic research” and “research strategy” to unpack how the latter is the key to improving team bandwidth and securing a seat at the table.
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Listening Beyond the Lab
Ximena Vengoechea literally wrote the book on listening. Here’s her advice for richer conversations—both in and outside of the workplace.
![](https://dscout.imgix.net/cmsAssets/articleImages/PN-M2MR-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=112&q=60&w=264&s=6b32dab731ddd424c2ce90c49497b4fe 264w, https://dscout.imgix.net/cmsAssets/articleImages/PN-M2MR-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=197&q=60&w=464&s=0bcc1de7333a280e0b4d8abf060af1da 464w, https://dscout.imgix.net/cmsAssets/articleImages/PN-M2MR-HERO.png?auto=compress%2Cformat&crop=focalpoint&fit=crop&fp-x=0.5&fp-y=0.5&h=224&q=60&w=528&s=5f8912ed93e1a32ab16eeb5da78a9f26 528w)
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