Conversations with people who share our passion
for understanding what makes people tick
Former UXPA International president Jen Romano-Bergstrom on the industry’s rapid growth, biggest challenges, and where researchers should be doing even more to break down boundaries.
Serial host Sarah Koenig on compelling, empathetic storytelling in the age of audio.
Sonos’ Kirsten Lewis on why researchers are explorers, and how prototyping makes an ongoing conversation with users possible.
Behind the scenes with team at Google that’s moving beyond design thinking to design feeling.
New York Times Magazine journalist David Marchese breaks down the art of conversation and getting impactful answers from an interview.
BallotReady’s deep dive into how to engage voters on political issues and create a more informed electorate.
How Jobs-to-be-Done pioneer Tony Ulwick used a “humiliating failure” to fuel a career helping companies innovate to meet customer needs.
Public Broadcasting Executive Editor and veteran Journalist Madhulika Sikka describes how to connect a story to an audience of one or one million.
Neuroscientist Tali Sharot on why humans are wired for optimism, influence, and imagination.
Amnesty International’s Sherif Elsayed-Ali explains how he conducts qualitative research in human rights crises, and the future of humanity in the artificial intelligence era.
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